Serve as the primary commercial lead for your assigned portfolio of clients, driving net revenue growth through strong relationships and comprehensive solutions.
Develop a holistic understanding of each account, including business objectives, budget cycles, organizational structure, and ongoing opportunities.
Build multi-threaded relationships across client stakeholders, serving as a trusted advisor and identifying opportunities for growth and retention.
Lead renewal and expansion negotiations, working with legal/procurement to finalize contracts and pricing changes.
Promote adoption of new offerings, capabilities, or modules, and act as the voice of the client internally.
Mentor, coach, and support a group of Account Managers, sharing best practices and providing guidance on account strategy, client engagement, and commercial execution.
Actively participate in team pipeline reviews, deal strategy sessions, and renewal planning, offering actionable feedback and support.
Be accountable for the performance and results of your mentees, helping drive team targets and ensuring alignment with business objectives.
Foster a collaborative, high-performance culture by encouraging knowledge sharing, continuous learning, and professional development.
Partner with leadership to identify training needs, onboard new team members, and contribute to process improvements.
Coordinate resources across Sales Specialists, Business Partners, and Implementation teams to deliver comprehensive solutions for both your own accounts and those of your mentees.
Provide client and market feedback to inform product roadmap and service improvements.
Ensure alignment with CCO Strategy for key accounts and support the broader team in executing on strategic initiatives.

Requirements

Bachelor’s degree
10+ years of experience in sales and/or relationship management roles, with a proven track record of managing a book of business
Demonstrated experience mentoring or coaching peers, with a passion for developing others
Strong Excel and Salesforce.com skills
Excellent interpersonal and communication skills with executive presence
Willingness to travel for client visits
Familiarity with market data, analytics, or financial intelligence platforms (preferred)
Demonstrated success in driving renewals, upsells, and cross-sell initiatives (preferred)
Consultative, strategic, and commercially minded (preferred)
Intellectually curious, highly collaborative, and comfortable in a player-coach capacity (preferred)

Benefits

Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales managementrelationship managementaccount strategynegotiationclient engagementrenewalsupsellingcross-sellingdata analyticsfinancial intelligence

Soft Skills

interpersonal skillscommunication skillsmentoringcoachingcollaborationleadershipstrategic thinkingintellectual curiosityteam performanceproblem-solving

Certifications

Bachelor's degree