
Associate, Loan Operations
S&P Global
full-time
Posted on:
Location Type: Remote
Location: Connecticut • Maryland • United States
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Salary
💰 $47,000 - $60,000 per year
About the role
- Support our clients and the business with operational duties and all trade support functions to ensure sufficient trade and syndicated facility data integrity.
- Guiding clients through our interface, creation of Primary and Secondary trades, managing closing of trades.
- Accurate reviewing of the documentation, timely execution of requests from clients.
- Daily review and action of control and exception reports.
- Strict adherence to processing deadlines, quality-controlled operational processes, and LSTA standards for processing and closure of primary and secondary par loan transactions and/or trades.
- Pro-actively identifying internal and external trade and system related issues.
- Work seamlessly with internal partners and management on resolution plans and/or additional escalations.
- Capture and channel user feedback through proper communication and listening skills.
- Partner with leaders, peers, product associates, sales, and relationship managers on required projects to service our clients.
Requirements
- Bachelor’s Degree or equivalent work experience
- Must be able to handle stressful customer situations with patience and poise
- Ability to organize and prioritize complex issues and projects to completion
- Able to demonstrate knowledge and experience in working with internet-based applications
- Ability to think laterally, provide proper issue analyses, and question current processes
- Eager to learn with strong analytical and problem-solving abilities
- Proficient PC skills, especially in Microsoft Word and Excel
- Work experience within the financial and/or syndicated loan industry (preferred)
- Strong process improvement skills (preferred)
Benefits
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
trade supportdata integritydocumentation reviewexception reportingprocess adherenceissue analysisprocess improvementanalytical skillsproblem-solving
Soft Skills
patiencepoiseorganizationprioritizationcommunicationlisteningcollaborationcustomer service
Certifications
Bachelor’s Degree