S&P Global

Assistant Manager – Operations, Limited Partners

S&P Global

full-time

Posted on:

Location Type: Office

Location: Penang • Malaysia

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About the role

  • Manage a team that will process and analyze financial documents received from General/Limited Partners, including capital calls, distributions, financial statements, and schedules of investments.
  • Develop Data-Driven Strategies: Formulate and implement data-driven strategies that balance technical and product knowledge, collaborating with multiple teams to create best-in-class private markets solutions.
  • Lead Data Quality Projects: Oversee and implement data quality projects that align with evolving business priorities, ensuring high standards of data integrity.
  • Identify and Develop New Datasets: Identify opportunities for new datasets within the market landscape and support the development of strategies to incorporate them into existing frameworks.
  • Foster a People-First Mindset: Demonstrate empathy and support team members, especially during challenging times, promoting a culture of well-being and collaboration.
  • Motivate and Mentor Team: Encourage team motivation, facilitate career progression discussions, and execute succession planning to nurture talent within the team.
  • Develop Technical Acumen: Enhance the technical skills of the team, preparing them for future growth and evolving industry demands.
  • Set SMART Objectives: Establish SMART objectives for team members, actively manage performance, and communicate the Pay for Performance culture and its linkage to rewards.
  • Monitor Team Performance: Track and communicate team performance metrics, including time utilization and quality statistics, while setting challenging benchmarks for resource efficiency.
  • Mentorship: Mentor the team on industry trends and large-scale data projects, providing guidance on business initiatives.
  • Project Execution: Manage short-term and long-term projects from resource planning to execution, collaborating closely with the Data Management team to ensure alignment and effectiveness.
  • Stakeholder Management: Drive constructive conversations with the leadership team and stakeholders across various locations, ensuring alignment on goals and expectations.
  • Promote Innovation through Lean & Automation: Advocate for a culture of innovation by understanding processes and workflows, generating ideas to eliminate content gaps and establish best practices.
  • Timely Execution: Ensure all critical timelines and requirements for business-as-usual workflows, KPIs, and projects are met, demonstrating problem-solving capabilities at all levels.
  • Ambassador of Organizational Values: As a people leader, embody and promote the organization’s values, culture, and strategic objectives, setting an example for the team.

Requirements

  • Leadership Experience: Prior leadership experience in financial data services/alternative investments and private equity operations, with a strong focus on people management.
  • Knowledge or experience in the alternative assets industry, financial services or private equity industry is preferred.
  • Understanding of Market Dynamics: In-depth understanding of the mechanics of the private markets domain, with the ability to quantify trends impacting the industry and provide insightful analysis that can shape commercial decisions.
  • Operational Management Skills: Proven operational management skills with a keen attention to detail, gained within a respected data company, ensuring effective oversight of data quality and performance.
  • Performance Metrics Expertise: Experience in introducing and monitoring Key Performance Indicators (KPIs) and performance metrics, facilitating continuous improvement and accountability within the team.
  • Feedback and Coaching Ability: Capacity to give and receive constructive feedback, providing coaching to team members to foster their professional growth and development.
  • Exceptional Communication Skills: Exceptional oral and written communication skills, enabling clear articulation of complex data insights and fostering effective stakeholder engagement.
  • Flexibility: Willingness to work across various shifts, including night shifts on a rotational or as-needed basis, demonstrating adaptability to meet business needs.
  • Ethical Standards: Maintains high ethical standards both personally and professionally, ensuring transparency and integrity within the team.
  • Team Collaboration: Strong collaboration skills with the ability to work effectively within cross-functional teams and build relationships with various stakeholders.
  • Change Management Experience: Comfort with change management processes, adapting to evolving business needs and driving innovation within the team.
  • Analytical Tools Proficiency: Familiarity with additional analytical tools or programming languages that enhance data analysis capabilities.
  • Project Management Experience: Experience in managing projects from inception to completion, including the ability to prioritize tasks and manage resources effectively.
  • Cultural Awareness: Understanding of cultural differences and the ability to navigate them effectively in a global work environment.
  • Passion for Continuous Learning: Commitment to continuous learning and professional development in data analysis and emerging technologies.
  • Results-Oriented Mindset: A results-oriented approach, focusing on achieving goals and delivering measurable outcomes.
Benefits
  • Health & Wellness: Health care coverage designed for the mind and body.
  • Flexible Downtime: Generous time off helps keep you energized for your time on.
  • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
  • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
  • Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
  • Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisdata quality managementperformance metricsproject managementdata-driven strategiesdataset developmentKPI monitoringoperational managementfinancial document processingalternative investments
Soft Skills
leadershipteam motivationmentorshipcommunicationcollaborationflexibilitychange managementempathycoachingresults-oriented mindset