Serve as the primary point of contact for clients within a book of business
Holistic understanding of the account including business objectives, budget cycles, organizational structure, critical needs, and ongoing opportunities
Build multi-threaded relationships across client stakeholders and workflows, serving as a trusted advisor for solving client's business challenges
Develop and execute on account growth plans in partnership with Sales Specialists and Business Partners
Account Analysis to prepare for renewal discussions
Lead renewal and expansion negotiations
Work with legal/procurement to finalize contracts and pricing changes.
Identify and mitigate account risks
Understand account health and introduce internal resources as needed
Build industry knowledge and expertise to advise clients on best practices
Establish key relationships and champions within accounts
Promote adoption of new offerings, capabilities, or modules
Be the voice of the client internally
Coordinate resources to develop comprehensive solutions to meet client needs
Collaborate with Sales Specialists, Business and Implementation teams to involve the right resources to meet client needs, making warm introductions as needed
Provide client feedback to inform product roadmap and service improvements
Ensure alignment with CCO Strategy for key accounts

Requirements

Bachelor’s degree
5 years of experience in sales and/or relationship management roles
Strong Excel and Salesforce.com skills
Strong interpersonal and communication skills with executive presence
Willingness to travel for client visits
Familiarity with market data, analytics, or financial intelligence platforms
Demonstrated track record of driving renewals, upsells, and cross-sell initiatives
Consultative, strategic, and commercially minded
Intellectually curious and highly collaborative.

Benefits

Health care coverage designed for the mind and body.
Generous time off helps keep you energized for your time on.
Access a wealth of resources to grow your career and learn valuable new skills.
Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in-class benefits for families.
From retail discounts to referral incentive awards—small perks can make a big difference.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

account analysiscontract negotiationrenewal managementupsellingcross-sellingmarket data analysisfinancial intelligencestrategic planningconsultative sellingExcel

Soft Skills

interpersonal skillscommunication skillsexecutive presencecollaborationrelationship buildingproblem-solvingstrategic thinkingintellectual curiosityclient advocacytrust building

Certifications

Bachelor's degree