Associate, Commercial Assurance – Regulatory & Business Solutions
PwC
Client Specialist – Regulatory Inquiries
S&P Global
full-time
Posted on:
Location Type: Office
Location: Gurugram • 🇮🇳 India
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Assist with client inquiries related to regulatory requirements.
- Facilitate contracting processes and manage follow-up inquiries.
- Liaise with multiple divisions including Legal, Product, Operations, and Technology to find resolutions.
- Collaborate with critical MI vendors to align them with our requirements.
- Handle ad-hoc inquiries for critical clients efficiently.
- Respond to one-off events and ensure timely resolutions.
- Coordinate with stakeholders to ensure compliance with regulatory changes.
- Participate in client calls to address concerns and provide solutions.
- Escalate issues internally as needed to ensure prompt resolution.
Requirements
- Bachelor's degree in a related field, or equivalent professional experience in client success, Third-Party Risk Management (TPRM).
- Minimum of 6-8 years of experience in client facing role.
- Strong understanding of regulatory requirements.
- Excellent communication skills, both verbal and written.
- Demonstrated client-centric approach to resolving inquiries effectively.
- Proven ability to manage multiple priorities and stakeholders in a fast-paced environment.
- Exceptional communication and interpersonal skills, adept at engaging and influencing stakeholders across all levels.
- Demonstrated flexibility and negotiation prowess to achieve optimal outcomes.
- Proficient in efficiently managing multiple concurrent projects, with a keen ability to adapt as priorities evolve.
- Exhibits creativity and perseverance in devising solutions.
- Possesses strong analytical and problem-solving capabilities, proficient in assessing complex information and formulating actionable strategies.
- Fosters robust working relationships with internal colleagues, facilitating collaboration and synergy within teams.
- Strong analytical skills with the ability to interpret complex regulatory data.
- Proficiency in using CRM systems to manage client interactions and data effectively.
Benefits
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Third-Party Risk Managementregulatory requirementsanalytical skillsproblem-solving capabilitiesproject management
Soft skills
communication skillsclient-centric approachflexibilitynegotiation skillsinterpersonal skillscreativityperseverancestakeholder engagementability to manage multiple priorities
Certifications
Bachelor's degree