Product Manager, Desktop Services Engineering
The New York Public Library
Product Manager
S&P Global
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $120,000 - $180,000 per year
Job Level
SeniorLead
About the role
- Define and evolve the product vision and strategy, ensuring alignment with portfolio strategy, end-to-end workflows, and Ratings’ business goals.
- Manage and develop a team of talented Product Owners, fostering a culture of empowerment, innovation, and accountability.
- Lead large-scale agile delivery (SAFe), manage cross-team coordination, and ensure transparency across stakeholders.
- Champion design thinking and user journey clarity to ensure features address real user needs and drive adoption.
- Own and manage the program backlog: define Features, prioritize using WSJF, and ensure MVPs meet Definition of Ready (DoR).
- Validate feature development against acceptance criteria and non-functional requirements; approve releases and support post-launch adoption.
- Participate in system demos, actively gather feedback, communicate risks transparently, and continuously feed insights into future releases.
- Drive ART readiness for PI Planning by coordinating across stakeholders including, Product Owners, technology, and Business Owners to align scope and objectives.
- Ensure visibility and transparency through tools and forums (dashboards, PI tracking, demos) to communicate status, risks, and value delivered.
- Lead trade-off decisions that balance client needs, architectural integrity, and business value.
- Align teams on product goals and roadmap; promote shared accountability across functions and streams.
- Coordinate cross-team dependencies, proactively escalating blockers and risks to ensure a “no-surprises” environment.
- Partner with Product Enablement to support go-to-market and adoption strategies through training, communication, and change management.
Requirements
- Bachelor’s degree or equivalent in Business, Technology, or related discipline.
- 7+ years of professional experience in product management, program management, or business analysis.
- 3+ years leading large-scale agile programs, platform strategy, or multi-team product delivery (SAFe experience a plus).
- Proven success managing complex backlogs, roadmaps, and cross-functional delivery.
- Experience defining and tracking KPIs such as NPS, adoption, time-to-value, and backlog health.
- Strong facilitation, communication, and future-state storytelling skills to influence stakeholders and build alignment.
- Ability to navigate ambiguity, proactively manage risks, and foster a culture of continuous improvement.
- Prior experience working in financial services or credit ratings industry (preferred).
- Familiarity with end-to-end processes across analytics, risk, operations, and methodology within Ratings or similar domains (preferred).
- Exposure to technology platforms, architecture principles, and enterprise integration patterns (preferred).
- Experience with value stream mapping, process improvement, and user journey design (preferred).
- Familiarity with tools such as JIRA, Confluence, Aha!, and agile reporting dashboards (preferred).
Benefits
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in-class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementprogram managementbusiness analysisagile deliverySAFebacklog managementKPI trackingvalue stream mappingprocess improvementuser journey design
Soft skills
facilitationcommunicationstorytellinginfluencing stakeholdersnavigating ambiguityrisk managementcontinuous improvementteam leadershipcross-functional collaborationshared accountability
