Sólides

Creative Ops, Traffic – Creative Flow

Sólides

full-time

Posted on:

Location Type: Hybrid

Location: Belo Horizonte • 🇧🇷 Brazil

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Job Level

Mid-LevelSenior

About the role

  • Intake Management: Centralize all creative requests. You will act as the “gatekeeper” ensuring no request is accepted without a clear brief, realistic deadline and required files.
  • Triage and Assignment: Assess task complexity and assign work to the most suitable creatives (designers, copywriters, videomakers), balancing workload across the team.
  • Liaison with Requesters: Serve as the primary point of communication. You will translate business needs into creative language and negotiate deadlines with stakeholders when necessary.
  • Schedule Management: Track the status of all projects (from brief to final delivery), ensuring nothing falls off the radar and anticipating bottlenecks before they become emergencies.
  • Process Improvement: Identify where the workflow is stalling and propose improvements to management tools or team rituals.

Requirements

  • Relevant Experience: Previous experience in advertising agencies, production houses or marketing teams in traffic management, account service or project management.
  • Tool Proficiency: Advanced experience with task management tools (ClickUp is a plus).
  • 360º Perspective: Understand how long it takes to create a key visual, edit a video or lay out an e-book. You know that creative work isn’t assembly-line baking.
  • Assertive Communication: Can say “no” or “not now” with diplomacy and empathy, yet with firmness.
  • Extreme Organization: Enjoy checklists, defined processes and documentation.
  • Nice to have: Knowledge of agile methodologies (Scrum, Kanban) applied to creative teams.
  • Basic familiarity with the Adobe Suite (only to understand files and formats, not to create).
  • Comfortable with data and metrics (to produce team productivity reports).
Benefits
  • Meal Allowance / Meal Voucher of R$45.00 per working day (Sólides Benefits Card)
  • Bradesco Health Plan with no monthly fee and no copay (monthly fee applies only for dependents)
  • OdontoPrev Dental Plan with a fixed monthly fee of R$21.91
  • Therapy: Partnership with Psicologia Viva – 3 free sessions per month
  • Online courses ranging from Culinary to Postgraduate (Qualifica)
  • Access to all courses from Sólides University
  • Home office allowance of R$60.00 (Sólides Benefits Card)
  • English course (subject to current eligibility policy)
  • Perks (on-site manicure, balanced snacks, and more)
  • Birthday month day off
  • Responsible credit (payroll-deductible loan via Sólides Benefits)
  • Childcare assistance for parents with children up to 3 years old
  • Totalpass
  • Support for dependents with special needs (extended to parents)
  • Sólides Patinhas – 15% discount on DogLife plans
  • Ânima ecosystem agreement – discounts on undergraduate and postgraduate courses at group institutions
  • Sólides Postgraduate – 70% discount
  • Partnerships with OnHappy, Detronic and SESC
  • Super flexible dress code

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
traffic managementproject managementprocess improvementtask complexity assessmentcreative brief developmentdeadline negotiationworkflow optimizationdata analysismetrics reporting
Soft skills
assertive communicationdiplomacyempathyorganizationteam balancingstakeholder managementproblem-solvingnegotiationanticipation of bottlenecks