Sólides

Creative Ops, Traffic – Creative Flow

Sólides

full-time

Posted on:

Location Type: Hybrid

Location: Belo Horizonte • Brazil

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About the role

  • Intake Management: Centralize all creative requests. You will act as the “gatekeeper” ensuring no request is accepted without a clear brief, realistic deadline and required files.
  • Triage and Assignment: Assess task complexity and assign work to the most suitable creatives (designers, copywriters, videomakers), balancing workload across the team.
  • Liaison with Requesters: Serve as the primary point of communication. You will translate business needs into creative language and negotiate deadlines with stakeholders when necessary.
  • Schedule Management: Track the status of all projects (from brief to final delivery), ensuring nothing falls off the radar and anticipating bottlenecks before they become emergencies.
  • Process Improvement: Identify where the workflow is stalling and propose improvements to management tools or team rituals.

Requirements

  • Relevant Experience: Previous experience in advertising agencies, production houses or marketing teams in traffic management, account service or project management.
  • Tool Proficiency: Advanced experience with task management tools (ClickUp is a plus).
  • 360º Perspective: Understand how long it takes to create a key visual, edit a video or lay out an e-book. You know that creative work isn’t assembly-line baking.
  • Assertive Communication: Can say “no” or “not now” with diplomacy and empathy, yet with firmness.
  • Extreme Organization: Enjoy checklists, defined processes and documentation.
  • Nice to have: Knowledge of agile methodologies (Scrum, Kanban) applied to creative teams.
  • Basic familiarity with the Adobe Suite (only to understand files and formats, not to create).
  • Comfortable with data and metrics (to produce team productivity reports).
Benefits
  • Meal Allowance / Meal Voucher of R$45.00 per working day (Sólides Benefits Card)
  • Bradesco Health Plan with no monthly fee and no copay (monthly fee applies only for dependents)
  • OdontoPrev Dental Plan with a fixed monthly fee of R$21.91
  • Therapy: Partnership with Psicologia Viva – 3 free sessions per month
  • Online courses ranging from Culinary to Postgraduate (Qualifica)
  • Access to all courses from Sólides University
  • Home office allowance of R$60.00 (Sólides Benefits Card)
  • English course (subject to current eligibility policy)
  • Perks (on-site manicure, balanced snacks, and more)
  • Birthday month day off
  • Responsible credit (payroll-deductible loan via Sólides Benefits)
  • Childcare assistance for parents with children up to 3 years old
  • Totalpass
  • Support for dependents with special needs (extended to parents)
  • Sólides Patinhas – 15% discount on DogLife plans
  • Ânima ecosystem agreement – discounts on undergraduate and postgraduate courses at group institutions
  • Sólides Postgraduate – 70% discount
  • Partnerships with OnHappy, Detronic and SESC
  • Super flexible dress code
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
traffic managementproject managementprocess improvementtask complexity assessmentcreative brief developmentdeadline negotiationworkflow optimizationdata analysismetrics reporting
Soft Skills
assertive communicationdiplomacyempathyorganizationteam balancingstakeholder managementproblem-solvingnegotiationanticipation of bottlenecks