Interface directly with the customer to ensure issues are resolved in a timely manner while maintaining a high level of customer satisfaction
Strategic operational planning and execution for the operation
Identify and/or solve operational issues with the account(s) by implementing continuous improvement and LEAN initiatives, to strengthen team unity, goals, productivity and results
Hire, supervise, develop and manage performance for employees and maintain a positive employee relations environment at assigned account(s)
Maintain open and effective communications within the work group(s) and with other work groups within the organization
Review data, identify and implement necessary actions as required
May manage the profit and loss statements based on the complexity and scope of the organization
Lead a proactive safety program within the work group(s) consistent with company policy in order to provide a safe and secure work environment
Instruct and enforce location safety management plans, training and processes
Monitor the maintenance of equipment for assigned work group(s) by using checklists and observations as required

Requirements

H.S. diploma/GED required
Bachelor's degree in Business, Logistics, Supply Chain preferred
Master's degree in Business, Logistics, Transportation or related field preferred
Five (5) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
Five (5) years or more managing, leading and developing direct reports required
Three (3) years or more Profit & Loss responsibility preferred
One (1) year or more customer interaction preferred

Benefits

Medical, Dental, Vision Benefits start at 30 Days
401 (K) Savings Plan with a company match
Discounted employee stock purchase options
Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
All major holidays paid and Paid time off within your first year
Up to 12 weeks paid maternity leave

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

LEAN initiativesprofit and loss managementoperational planningdata analysissafety management

Soft Skills

customer satisfactionteam unitycommunicationemployee relationsleadership

Certifications

H.S. diploma/GEDBachelor's degreeMaster's degree