Identify and/or solve operational issues with the account(s) by implementing continuous improvement and LEAN initiatives, to strengthen team unity, goals, productivity and results.
Manage one or more customer account(s) to meet established metrics and performance expectations.
Manage the customer relationship and identify potential opportunities for business growth.
Ensure financial objectives are met and grow revenue for assigned account(s).
Supervise, develop and manage performance for assigned employees and maintain a positive employee relations environment at assigned account(s).
Hire, train, supervise, and coach/mentor direct reports and management team.
Maintain a proactive safety program within the account(s) consistent with company policy in order to provide a safe and secure work environment.
Manage the profit and loss statements for assigned account(s) and implement actions as needed.

Requirements

Bachelor's degree in business, logistics, supply chain or an additional two (2) years of relevant work experience required
Master's degree preferred
Six (6) years or more relevant experience in supply chain, logistics, warehouse or industry related field. required
Five (5) years or more managing, leading and developing direct reports required
Five (5) years or more managing large multi-level teams preferred
Four (4) years or more Profit & Loss responsibility preferred
Four (4) years or more demonstrated experience developing and implementing complete logistics solutions and project management skills required
Three (3) years or more prior experience in leading teams in a LEAN work environment preferred
Two (2) years or more customer interaction required
Two (2) years or more managing customer KPIs required
Two (2) years or more experience providing customer and senior level management presentations preferred
Some sales experience preferred
Some multi-client experience preferred
Demonstrated knowledge and understanding of warehouse operations/solutions, distribution, transportation and carrier management at a strategic level. advanced preferred
Knowledge of Warehouse Management Systems (WMS) . advanced preferred
Knowledge of OSHA required; DOT and Hazmat knowledge based on the account(s). advanced required
Knowledge of Lean principles, systems and tools. advanced required

Benefits

comprehensive health and welfare benefits
medical, prescription, dental, vision, life insurance and disability insurance options
paid time off for vacation, illness, bereavement, family and parental leave
tax-advantaged 401(k) retirement savings plan

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

supply chain managementlogistics solutionsproject managementprofit and loss managementLEAN principleswarehouse operationsdistribution managementtransportation managementcarrier managementcustomer KPIs

Soft Skills

team managementemployee developmentcoachingmentoringcustomer relationship managementproblem-solvingcommunicationleadershipperformance managementsafety program management