Collaborates with business stakeholders to understand and document detailed business requirements for new systems or enhancements.
Develops comprehensive system design specifications based on gathered requirements.
Performs data analysis to support business decisions, ensuring data integrity and accuracy.
Creates detailed documentation, including process flows, data models, and user interface designs to guide the development team.
Manages business requirements throughout the Software Development Life Cycle (SDLC).
Performs system audits and assesses performance, utilizes advanced analytics and reporting tools to identify opportunities for enhancing scalability and efficiency of IT infrastructure.
Evaluates emerging technologies, trends, and industry best practices in IT infrastructure and systems administration, providing recommendations for their adoption and implementation to elevate the organization's technological capabilities and competitiveness.
Facilitates the creation and maintenance of technical documentation, encompassing system configurations, standard operating procedures, and knowledge base articles, to guarantee the availability of accurate and up-to-date resources for reference and training purposes.
Designs and implements robust security measures and protocols to protect the organization's systems, data, and networks against cyber threats and vulnerabilities, ensuring adherence to industry regulations and best practices.
Leads the development and implementation of comprehensive disaster recovery plans and backup strategies, guaranteeing the organization's ability to restore critical systems and data in the event of disruptions or disasters.
Develops training materials and conducts training sessions for end-users on new or updated systems, its capabilities and industry standard business processes.

Requirements

Minimum of 2 years of experience in Business Systems Analysis, IT Infrastructure or a related field is preferred.
Bachelor’s degree required; Information Technology, Computer Science and Software Engineering preferred. Any other related discipline or commensurate work experience considered.
Certified Business Analysis Professional (CBAP), Certified of Competency in Business Analysis (CCBA), Project Management Professional (PMP) or A-CSPO® Certification is preferred

Benefits

paid parental leave
mental health services
paid time off for company holidays
vacation
sick and personal days

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysissystem design specificationsprocess flowsdata modelsuser interface designsSoftware Development Life Cycle (SDLC)advanced analyticsreporting toolssecurity measuresdisaster recovery plans

Soft Skills

collaborationdocumentationcommunicationtrainingleadership

Certifications

Certified Business Analysis Professional (CBAP)Certified of Competency in Business Analysis (CCBA)Project Management Professional (PMP)A-CSPO® Certification