RXO, Inc.

Carrier Relations Manager

RXO, Inc.

full-time

Posted on:

Location Type: Office

Location: ChicagoColoradoIllinoisUnited States

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Salary

💰 $50,000 - $55,000 per year

About the role

  • Partner closely with Senior Leadership and the Pricing Team to understand organizational commitments, strategic priorities, and network direction.
  • Collaborate with Customer teams to identify, develop, and support new business opportunities across the network.
  • Oversee the full bid process—including target setting, requirement definition, and stakeholder communication—to ensure competitive and profitable outcomes.
  • Participate in on‑site, face‑to‑face customer meetings to present network capabilities, discuss solutions, and build strategic relationships.
  • Meet regularly with carrier representatives and managers to communicate network needs, performance expectations, and long‑term strategy.
  • Develop and maintain strong relationships with key carrier leadership, including terminal managers, regional leaders, and VP‑level contacts.
  • Proactively procure capacity for lanes experiencing service challenges, losses, or performance gaps to ensure continuity and customer satisfaction.
  • Analyze performance, cost, and capacity data to determine the appropriate primary, secondary, and backup carriers for each lane within the network.

Requirements

  • 3 years of experience in the transportation or logistics industry; preferably in an asset-based role or working with carriers
  • Strong analytical skills and proficiency in MS Excel
  • Ability to build strong relationships and be a team player
  • Effective communication skills and organization
  • Confident decision-making skills
  • Ability to prioritize and attack issues with a sense of urgency while maintaining composure
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
analytical skillsMS Excel
Soft Skills
relationship buildingteam playereffective communicationorganizationdecision-makingprioritizationcomposure