
Carrier Relations Manager
RXO, Inc.
full-time
Posted on:
Location Type: Office
Location: Chicago • Colorado • Illinois • United States
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Salary
💰 $50,000 - $55,000 per year
About the role
- Partner closely with Senior Leadership and the Pricing Team to understand organizational commitments, strategic priorities, and network direction.
- Collaborate with Customer teams to identify, develop, and support new business opportunities across the network.
- Oversee the full bid process—including target setting, requirement definition, and stakeholder communication—to ensure competitive and profitable outcomes.
- Participate in on‑site, face‑to‑face customer meetings to present network capabilities, discuss solutions, and build strategic relationships.
- Meet regularly with carrier representatives and managers to communicate network needs, performance expectations, and long‑term strategy.
- Develop and maintain strong relationships with key carrier leadership, including terminal managers, regional leaders, and VP‑level contacts.
- Proactively procure capacity for lanes experiencing service challenges, losses, or performance gaps to ensure continuity and customer satisfaction.
- Analyze performance, cost, and capacity data to determine the appropriate primary, secondary, and backup carriers for each lane within the network.
Requirements
- 3 years of experience in the transportation or logistics industry; preferably in an asset-based role or working with carriers
- Strong analytical skills and proficiency in MS Excel
- Ability to build strong relationships and be a team player
- Effective communication skills and organization
- Confident decision-making skills
- Ability to prioritize and attack issues with a sense of urgency while maintaining composure
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
analytical skillsMS Excel
Soft Skills
relationship buildingteam playereffective communicationorganizationdecision-makingprioritizationcomposure