Rwazi

Operations Lead

Rwazi

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Senior

About the role

  • Oversee active RM and CI deployments across regions
  • Ensure daily progress aligns with forecasted completion timelines
  • Intervene immediately when velocity drops below acceptable thresholds
  • Monitor activation rates per city and log
  • Coordinate reactivation and surge capacity where needed
  • Optimize payout structures within defined economic guardrails
  • Monitor first-pass approval rates
  • Coordinate with QA leads to resolve rejection spikes
  • Ensure redeployment logic is executed efficiently
  • Implement Plan B/C routing when supply gaps emerge
  • Reallocate contributors across regions where feasible
  • Maintain redundancy in execution pathways
  • Maintain daily execution dashboards
  • Surface early warning indicators
  • Provide structured updates to Director of Operations

Requirements

  • 5–8+ years in operational leadership or distributed workforce management
  • Experience managing gig, marketplace, or field execution systems
  • Strong quantitative reasoning (rates, ratios, throughput tracking)
  • Ability to operate calmly in high-friction, time-sensitive environments
  • Clear decision-making under incomplete information
  • Bias toward action and structured intervention
Benefits
  • Ownership of outcomes, not just tasks
  • Rapid judgment and structured thinking
  • Command execution under live conditions
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
operational leadershipdistributed workforce managementquantitative reasoningthroughput trackingpayout structures optimizationactivation rates monitoringreallocation of contributorsexecution pathways maintenancedashboard management
Soft Skills
decision-makingcalmness under pressurestructured interventionaction biascommunication