Manage the daily functions of the IT department, including support escalations, project execution, and strategic initiatives
Serve as the primary administrator for our MDM solutions (Microsoft Intune, Jamf, etc.)
Implement security policies, conduct internal audits, and maintain audit-ready documentation
Continuously improve our IT systems, develop best practices, write knowledge base articles, and identify opportunities for automation

Requirements

3+ years of professional experience in an IT management or senior IT support role
Proven, hands-on experience managing and maintaining an MDM solution (Microsoft Intune, Jamf, FleetDM) including administration and deployment
Excellent written and verbal communication skills in English are mandatory for collaborating with our global leadership
Demonstrated ability to lead projects and work autonomously in a fully remote setting
Strong understanding of networking fundamentals (VPN, firewalls) and cloud-based applications (Google Workspace, Microsoft 365)

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

MDM solutionsMicrosoft IntuneJamfFleetDMnetworking fundamentalsVPNfirewallscloud-based applicationsGoogle WorkspaceMicrosoft 365

Soft Skills

written communicationverbal communicationleadershipautonomycollaboration