Runway

Trust & Safety Policy Manager

Runway

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $150,000 - $200,000 per year

About the role

  • Own and maintain Runway's content policies, balancing user safety, creative expression, and operational feasibility
  • Translate policies into LLM prompts and continuously iterate to drive accuracy improvements
  • Track shifts in cultural and market norms and new use cases, and continuously evaluate and update policies accordingly
  • Build frameworks for ongoing policy review, ensuring policy remains nimble, accurate, and appropriate for Runway’s user base
  • Serve as the policy subject matter expert for key internal partners, particularly our enterprise enablement team
  • Translate Runway’s policies into clear documentation for internal teams, enterprise and API partners, and end users
  • As part of a small, collaborative T&S team, contribute to work across the broader team as priorities and needs evolve

Requirements

  • 5+ years of experience in content policy, trust & safety policy, or closely related field at a technology company
  • Strong understanding of content moderation systems
  • Hands-on experience using machine learning systems for content moderation, policy enforcement, or risk assessment
  • Excellent written communication skills, including ability to translate nuanced policy positions into clear, functional documentation
  • Strong ability to use data/statistics to inform policy decisions
  • Comfort with ambiguity and a track record of making principled decisions in fast-moving environments
  • Ability to act as a self-starter, taking initiative to identify opportunities to improve or build on processes and work products
  • Collaborative working style with the ability to influence cross-functional teams without direct authority
Benefits
  • Pay equity for our team
  • Competitive market rates for our size, stage and industry
  • Salary communicated based on relevant experience and skill level
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
content policytrust & safety policycontent moderation systemsmachine learning systemspolicy enforcementrisk assessmentdata analysisstatistics
Soft Skills
written communicationcollaborationinfluenceself-starterinitiativedecision makingadaptability