Runway

Mechanical Engineer

• Prototype and implement novel user experiences at the intersection of AI video, world models, and emerging generative media
• Design and build agentic tools and interfaces that allow researchers and creatives to interact with and direct AI systems in real time
• Explore new application areas for AI video and general world models — from simulation and interactive media to research tooling
• Stretch the limits of front-end engineering to broaden what’s possible in research and experimentation contexts
• Create internal tools and frameworks used across design and engineering teams at Runway Labs
• Work alongside researchers, engineers, and product designers to shape how we think about the future of AI-driven creativity

Design Engineer

Backend Engineer

• Own the full API lifecycle from design and implementation to monitoring, optimization, and documentation for both public and internal APIs
• Design and implement async workflows for task orchestration, content moderation, prompt enhancement, and post-processing pipelines
• Optimize database queries and improve performance for a high-traffic Postgres database
• Build rate limiting, fraud detection, and credit management systems
• Implement comprehensive API security, rate limiting, authentication, and monitoring systems to ensure reliability at scale
• Improve the public API developer experience with better documentation, SDKs, and tooling
• Improve the performance, reliability, and code quality of our codebases

Member of Technical Staff, Backend Engineer, API

Customer Support

• Provide ticket-based creative and technical support for Free, Standard, Pro, and Unlimited plan customers
• Resolve customer inquiries with speed and accuracy
• Handle escalations from AI layer with expert problem-solving
• Analyze trends in our AI support escalations to optimize deflection and improve automated responses
• Create and maintain self-service content (help docs, videos, FAQs)
• Engage with Reddit community and user forums
• Review and process API upgrade requests
• Identify trends in support volume and proactively address root causes
• Contribute to support process improvements and automation opportunities
• Triage complex technical issues for escalation to Enterprise Enablement team

Creative Support Specialist

Research Engineer

• Help world models train faster and run more efficiently.
• Profile, optimize, and rearchitect systems that turn research ideas into models that run at scale and in real time.
• Optimize training throughput across large GPU clusters.
• Design and maintain distributed training infrastructure.
• Profile and accelerate inference pipelines for real-time multimodal generation.
• Optimize and scale training infrastructure to improve efficiency and reliability.
• Contribute to the entire stack, from low-level kernel optimizations to high-level model design.

Member of Technical Staff, Research Engineer – GPU Performance

Manager

• Manage and grow Runway’s Applied ML Research team
• Create cutting-edge machine learning tools for AI-based content creation
• Collaborate with engineering and product teams to transition research into production
• Initiate and develop research projects that deliver clear user value

Research Science Manager – Foundation Models

Technical Recruiter

• Manage full cycle recruiting process; from sourcing candidates to coordinating interviews with the help of a Recruiting Coordinator to offer delivery
• Lead and deliver a best in class candidate experience by getting back to candidates within hours versus days and managing a thoughtful interview process
• Work closely with our hiring managers to develop a deep understanding of their needs and come up with innovative recruiting strategies
• Track all search metrics and provide weekly updates to hiring managers and the broader recruiting team
• Continuously work on designing unbiased interview processes and sourcing strategies to give candidates from all backgrounds equal opportunities to be hired
• Participate in recruiting events and cross-functional projects as needed

Senior/Staff Technical Recruiter

Product Designer

• Lead design projects, including new features and improvements to our mobile and web platforms
• Produce, iterate, and prototype concepts for creative workflows
• Collaborate closely with the engineering, and product teams to suggest product and process improvements
• Contribute to maintaining visual and user experience consistency across our products

Senior/Staff Product Designer

Machine Learning Engineer

• Work alongside our research team to define new AI applications that solve customer needs and drive business value
• Collaborate closely with engineering and design to productize research and continuously improve existing tools
• Define and analyze metrics, talk with users weekly, and conduct A/B tests to discover use cases, validate pain points, and prioritize features

Staff Product Manager, Machine Learning

Architect

• Creatively push the models available on Runway further using workflows and custom pipelines
• Craft content and lead demonstrations to show Enterprise prospects and customers how to leverage and utilize Runway most strategically
• Partner with our Sales and Creative teams to provide guidance and training to Enterprise prospects and customers.
• Highlight and explain common use cases and workflows for Enterprise organizations
• Serve as the day-to-day product expert for both pre and post sales conversations; help businesses understand the potential of utilizing Runway in their creative pipeline
• Be a champion for our customers and work with our internal teams to translate customer feedback into product insights; liaise between customers and our internal teams in order to provide the best support and experience possible

Creative Workflow Architect

Artificial Intelligence

• Own deep, trusted C-suite level relationships with Runway's most strategic partners
• Collaborate directly with world-class creative teams at Hollywood studios, brands, and F100 companies
• Operate as a strategic thought partner internally
• Get embedded within accounts to learn and understand their content pain points
• Identify and prototype specific and highly targeted new markets and opportunities for products
• Develop a deep, functional and technical understanding of products and future roadmap
• Be hands-on in onboarding new partners to the platform and support their long-term expansion
• Provide high-impact feedback to Product, Engineering, and Creative
• Analyze, track, and report on the performance of existing partnerships

AI Engagement Manager

• Design multimodal, multitask datasets that teach world models new capabilities — deciding what data to collect, generate, or curate and measuring its effect on model behavior
• Run controlled training experiments to understand how data composition drives model performance across tasks and domains
• Build and operate large-scale pipelines for synthetic data generation, filtering, and quality control
• Define evaluations and benchmarks that measure whether our models are actually improving at the things that matter
• Partner with product and creative teams to translate target behaviors and capabilities into concrete data strategies

Member of Technical Staff, Research Engineer – Datasets

• Lead safety assessments and threat modeling for new products, with a particular focus on completely new areas for the business
• Design and document safety mitigations for novel product risks, and partner with engineering to implement them
• Lead comprehensive red teaming efforts for new products and existing products
• Serve as the dedicated safety point of contact for new products—attending planning and design sessions, raising risks early, and owning updates to safety assessments as product designs evolve
• Stay current on the evolving landscape of AI product safety, including regulatory expectations and industry best practices
• Support the broader Trust & Safety team with cross-functional safety questions and investigations as they relate to product features
• As part of a small, collaborative T&S team, contribute to work across the broader team as priorities and needs evolve

Trust & Safety Product Safety Manager

• Own and maintain Runway's content policies, balancing user safety, creative expression, and operational feasibility
• Translate policies into LLM prompts and continuously iterate to drive accuracy improvements
• Track shifts in cultural and market norms and new use cases, and continuously evaluate and update policies accordingly
• Build frameworks for ongoing policy review, ensuring policy remains nimble, accurate, and appropriate for Runway’s user base
• Serve as the policy subject matter expert for key internal partners, particularly our enterprise enablement team
• Translate Runway’s policies into clear documentation for internal teams, enterprise and API partners, and end users
• As part of a small, collaborative T&S team, contribute to work across the broader team as priorities and needs evolve

Trust & Safety Policy Manager

Full-stack Engineer

• Build product - working closely with design and product to plan, architect, and implement core product
• Build our technical foundation - establish a flexible foundation for future work
• Grow the team - attract, close, and grow other talented team members
• Developing AI features to assist customer understanding
• Best in-class data visualization and analysis tools

Senior/Staff Product Engineer

Platform Engineer

• Build product & infrastructure: As an early engineer, you’ll play a key role in shaping the architectural decisions that allow Runway to scale to meet the needs of our growing customer base.
• Build our technical foundation: Work we do today can make our future work better and faster.
• Grow the team: Everyone on the early team plays an important role in attracting, closing, and growing other talented team members.