Manager

• Deliver high standards of operational effectiveness across the Microsoft 365 platform, ensuring performance, stability, and service excellence.
• Own and develop the M365 roadmap, ensuring alignment with organisational priorities, user needs, and emerging technologies.
• Lead platform security and governance, ensuring compliance with internal policies and industry best practices—particularly within secure or regulated environments.
• Oversee incident and problem management for M365 services, ensuring timely resolution, root‑cause analysis, and continuous improvement.
• Champion user experience and customer satisfaction, developing strong relationships with stakeholders across the business.
• Manage service processes in line with ITIL principles, driving maturity in service delivery and operational management.
• Ensure the platform meets enterprise‑level standards for resilience, scalability, and integration with wider infrastructure.
• Build and lead a high‑performing M365 team, fostering a culture of accountability, collaboration, and professional growth.

M365 Technical Manager

Engineering Manager

• Lead and support a culture of collaboration, critique, and candid feedback.
• Mentor and grow engineers to foster an extremely high-performing team.
• Contribute architectural solutions and code implementations at the senior engineer level as part of your hands-on work with the team (code-review, backlog engineer participation, jump starting new projects, taking on tickets).
• You will split your time fairly evenly across people management and coding.
• Work with stakeholders and product owners to define roadmaps.
• Lead teams that ship major new improvements to a visible and important product or area.
• Collaborate with product owners and engineering leadership to break down complex projects into smaller pieces and iterate on their design and implementation.
• Develop your team’s skills and advance their careers.
• Assist with incident response, manage on-call rotations, SLA creation and management, and runbook creation.
• Work with the Talent Acquisition & HR teams to interview, onboard, and retain top talent.

Senior Engineering Manager – FlightAware

Engineer

• Understand preferred technologies, sources of supply, and acceptance criteria for mechanical commodities used on assigned programs.
• Apply techniques for the documentation and release of components, processes, technology roadmaps, and design guidelines associated with assigned programs.
• Identify, evaluate, and recommend new components and manufacturers for new product design programs and for improving existing manufacturing process yields.
• Connect the supply base with internal customers to develop optimal design solutions.
• Analyze engineering and obsolescence prediction data for components.
• Review Bill of Materials (BOMs) to ensure maximum health (technology, life cycle, source of supply, etc).
• Perform Failure and Root Cause Analysis of high complexity and implement corrective actions.
• Provide technical assistance for programs related to material verification resolution, specification or drawing exceptions, supplier issues, and manufacturing related issues.
• General technical support related to mechanical components. This may include activities associated with Part Shortage Resolution, Obsolescence Management, Source Selection, Data Collection, and/or overall Data Analysis.
• Actively contribute to, and participate in, projects as a team member or expert on call.
• Lead complex projects to solve team or department level issues or process improvements.
• Proactively identifies improvement opportunities and drives activity to make necessary changes.
• Teach and mentor less experienced engineers on the team.
• Must be willing and able to travel up to 10%

Mechanical Component Engineer

Systems Engineer

• Develop the team through career discussions and training.
• Establish meaningful and measurable goals and communicate effectively with the team.
• Oversee the direct line management activities for the section including communication, performance impact, career development, and talent acquisition.
• Support department and directorate level initiatives.
• Approve team timecards and Expense Statements.
• Ensure employee compliance with company policies and procedures.
• Oversight of personnel issue resolution.
• Adhere to and ensure alignment to Raytheon Technologies Values and Behaviors.
• Work as a technical lead or individual contributor; Section Leader duties account for approximately 10% of the employee’s time.

Manager, Systems Engineering

Recruitment

• Co-create and evolve enterprise talent acquisition strategy in partnership with the Head of Talent Acquisition
• Integrate external market intelligence, workforce trends, and internal talent data to inform proactive talent acquisition strategies
• Partner with HR and business leaders to develop talent acquisition strategies
• Create compelling senior executive-level presentations, dashboards, and strategy updates
• Develop and refine visual materials to communicate talent acquisition priorities and outcomes
• Facilitate and manage meetings with talent acquisition leaders and senior HR leaders
• Drive strategic planning, critical initiative tracking, and cross-functional alignment
• Connect and coordinate across COEs, HRBPs, and business leaders to ensure integrated delivery of key talent acquisition initiatives
• Manage executive briefings, talent acquisition strategy reviews, and leadership forums
• Translate talent and workforce data into actionable insights to guide strategy, investments, actions and storytelling for senior stakeholders

Senior Manager, Strategy & Operations – Talent Acquisition

QA Engineer

• Supplier on-site quality support.
• First Article Inspection approval.
• Supplier surveillance audits.
• Support PW initiatives throughout the supply base.
• Manage suppliers Delegated Product Release and Verification programs
• Support escape/non-conformance/RCCA investigation.

Supplier Quality Assurance Representative – Southern NH/ME Region

Senior Manager, Systems Engineering

Network Engineer

• Lead and manage a team of Network Engineers to ensure the confidentiality, integrity and availability of Program Networks, equipment, and services within their assigned section.
• Oversee team functionality access and readiness to perform essential job duties.
• Supervise and mentor junior team members under the direction of the senior section manager.
• Performing leadership and managerial duties for team members, including but not limited to, Performance and development assessments, Career planning, Resource management, Timecard approval, Personal-Time-Off (PTO) approval and management, Talent interviewing and hiring
• Supervising engineers with standard documentation and processes in designing, configuring, and installing network equipment.
• Provide advanced knowledge in support of (software/firmware/hardware) LAN/WAN components including routers, switches, firewalls (CISCO/Palo Alto).
• Monitor, analyze, troubleshoot, and optimize network system performance, proactively identifying and quickly resolving service impacting issues.
• Review system vulnerability assessments to ensure compliance with recognized industry standards and best practices.
• Developing and monitoring policies, standards, processes, and goals for direct reports
• Drive and/or participate in projects in support of installation and/or improvement to voice, video, and network infrastructure.
• Propose to management and configure network solutions, meeting all communications requirements based on future needs, current usage, cost savings, and availability.
• Provide regular monitoring and network analysis regarding short- and long-range planning for network infrastructure.
• Coordinating network engineer support for training development/evaluations and operations and sustainment plans
• Participating in Change Request reviews, to include participating in Change Management boards at multiple program levels
• Assist in the overall performance and capability of technical teams through mentoring, training, and knowledge sharing.

Network Engineering Section Manager

Supply Chain

• Support the strategy, development, standardization, and execution of overall transaction and process automation objectives
• Establish and maintain process automation operating policies and procedures
• Support the deployment and management of transaction and process automation solutions
• Provide subject matter expertise to drive effective design and implementation of automation solutions
• Lead and collaborate in cross‑functional meetings to assess, prioritize, and advance future automations and ensure ongoing sustainability of existing automations

Senior Analyst, Supply Chain

• Lead a multi-disciplinary engineering team: Manage engineers from systems, firmware, electrical, mechanical, and test disciplines to ensure cohesive project execution.
• Deliver project scope within budget and schedule: Ensure all project objectives are met on time and within financial constraints.
• Drive technical project execution and integration: Oversee the technical aspects of the project to ensure seamless integration of all components.
• Serve as the primary customer technical interface: Act as the main technical point of contact for customer interactions and ensure their requirements are met.
• Guide engineering development per RTX Lifecyle Management Systems: Follow established processes and systems to maintain quality and consistency in engineering development.
• Define and monitor project scope, budget, and schedule: Work with the team to set clear project parameters and continuously track progress against these metrics.
• Report program execution to engineering leadership: Provide regular updates to Program Chief Engineer, Department Leaders, and the Engineering Director on project status and performance.
• Ensure appropriate project staffing: Collaborate with engineering discipline group managers to allocate the right resources and skills to the project.
• Identify and manage technical risks and opportunities: Proactively identify and mitigate potential issues and capitalize on opportunities to enhance project outcomes.
• Lead bid proposal efforts: Foster innovation and drive initiatives to secure new business opportunities.

Senior Principal Project Engineer – Network/Compute

Software Engineer

• Lead a department of multiple Sr. Engineering managers and technical leaders comprising a department of 100+ software engineers, fostering teamwork, collaboration and continuous improvements
• Oversee the full software development lifecycle from bids and proposals to requirements, design, development, integration, testing and validation through coaching and driving performance excellence
• Establish consistent processes and metrics for software development through collaboration with other software departments and discipline leads
• Actively engage with software managers and portfolio leaders in the department to manage a comprehensive staffing plan ensuring firm and anticipated demand and supply is accurate including growth in Puerto Rico where appropriate
• Act as a servant leader through mentorship, knowledge transfer, coaching and enabling team success
• Build and maintain relationships with portfolio leaders, internal and external stakeholders including executive leaders, program managers and operations managers
• Influence executive decisions on engineering strategic plans through technology innovation and development on the teams
• This role serves in a matrix engineering organization for all components of software engineering for all Proprietary Platforms programs and pursuits within SDS Engineering and Technology exceeding $200M in yearly revenue
• Develop and grow talent of the team through collaborative discussions with engineering managers and growth opportunities for engineers
• Build culture of teamwork through inspiring others, empowering teams, fostering communication and developing a work environment where each team member is empowered to achieve business and personal goals.

Associate Director, Engineering – Software Department Manager – Proprietary Platforms

ServiceNow

• Provide technical oversight and support across all areas of the RTX ServiceNow platform
• Ensure solutions are built in accordance with best practices while ensuring adherence to RTX Governance, compliance and organizational standards
• Provide resolution and guidance on complex technical issues while serving as the U.S.-based Senior ServiceNow Technical Lead
• Provide guidance in alignment to best practices and standards on integrations between ServiceNow and other enterprise systems (e.g. Workday, Salesforce)
• Collaborate with ServiceNow Product Managers, Business Analysts and Architects to review requirements and provide and implement design recommendations
• Support and upgrades, patches and health checks to ensure overall sustainability of the ServiceNow platform
• Stay current on ServiceNow platform updates, new features and industry trends
• Proactively propose enhancements and other platform improvements to drive continuous improvement of the ServiceNow platform.

Senior Technical Lead – ServiceNow

DevOps Engineer

• Collaborate with cross-functional teams to assist with design and assist with implementing efficient DevSecOps pipelines tailored to Power & Controls embedded software development
• Help develop automated test, continuous integration, and continuous delivery processes to enhance efficiency and accelerate software development cycles
• Help select, configure, and integrate tools to enhance software development flow, optimizing productivity and performance
• Work closely with the DevOps Manager and Enterprise Digital Product Life Cycle (DPLC) team to understand and help adapt DevOps practices
• Help design, develop, and maintain dashboards displaying DevSecOps metrics, measures, performance, and continuous improvement

DevSecOps Software Intern, Summer 2026

• Perform component obsolescence management and risk coding of components to determine lifecycle status
• Work with suppliers to resolve manufacturing related issues
• Generate and revise source control drawings
• Perform alternate part investigations and generate comparison matrices showing the differences and similarities of the parts
• Understand program requirements and statements of work (SOW)
• Determine program component environmental/characteristic application requirements
• Provide technology insertion and parts selection/standardization guidance while adhering to business, component parametric, application environmental and circuit application constraints
• Interface with multiple internal stakeholders and external suppliers/manufacturers to develop component risk and verification delineation
• Create component verification data packages with supporting data
• Facilitate component selection and libraries application through the coordination and generation of the program bill of material (BOM) in a collaboration toolset
• Present component standardization, design library, obsolescence management and termination finish risk results in support of program preliminary and critical design reviews (PDRs / CDRs)

Senior Component Engineer

• Lead a multi-disciplinary engineering team: Manage engineers from systems, electrical, mechanical, and test disciplines to ensure cohesive project execution.
• Deliver project scope within budget and schedule: Ensure all project objectives are met on time and within financial constraints.
• Drive technical project execution and integration: Oversee the technical aspects of the project to ensure seamless integration of all components.
• Serve as the primary customer technical interface: Act as the main technical point of contact for customer interactions and ensure their requirements are met.
• Guide engineering development per RTX Lifecyle Management Systems: Follow established processes and systems to maintain quality and consistency in engineering development.
• Define and monitor project scope, budget, and schedule: Work with the team to set clear project parameters and continuously track progress against these metrics.
• Report program execution to engineering leadership: Provide regular updates to Program Chief Engineer, Department Leaders, and the Engineering Director on project status and performance.
• Ensure appropriate project staffing: Collaborate with engineering discipline group managers to allocate the right resources and skills to the project.
• Identify and manage technical risks and opportunities: Proactively identify and mitigate potential issues and capitalize on opportunities to enhance project outcomes.
• Lead bid proposal efforts: Foster innovation and drive initiatives to secure new business opportunities.
• Availability for occasional domestic travel as required by the project.