Act as a key resource for employees and managers by providing high-quality assistance and resolving various HR-related inquiries.
Get exposure to high-level HR matters by assisting in the resolution of complex employee issues.
Contribute to identifying and recommending process improvements.
Collaborate with various teams within U.S. People Services to ensure a seamless and consistent experience for all stakeholders.

Requirements

Currently enrolled in an undergraduate or graduate program in fields such as Human Resources, Business Administration, Psychology, Communications, Sociology, or a related area of study.
Proficiency in Microsoft Office (Word, Excel, PowerPoint) and the ability to quickly learn new software or digital tools.
Excellent communication skills (both written and oral), with a natural ability to demonstrate empathy and provide supportive guidance.
Strong attention to detail and organizational skills, with the ability to manage multiple tasks or projects simultaneously.
Prior experience in a professional environment, retail, or a service-oriented role where problem-solving was a key focus.
A genuine interest in exploring different pillars of Human Resources, such as Talent, Benefits, Payroll, or Employee Relations.
Familiarity with (or interest in learning) HR platforms like Workday or ServiceNow.
A desire to work both independently and as part of a collaborative, high-energy team.
Ability to handle sensitive and confidential information with discretion and sound judgment.
Proficiency in Spanish (written and oral) is a plus but not required.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Microsoft OfficeWordExcelPowerPointHR platformsWorkdayServiceNow

Soft Skills

communication skillsempathysupportive guidanceattention to detailorganizational skillsproblem-solvingcollaborationdiscretionsound judgment