RTX

Associate Director, Customer Value Stream Leader, Engine Controls

RTX

full-time

Posted on:

Location Type: Hybrid

Location: Windsor Locks • Connecticut • Illinois • United States

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Salary

💰 $157,200 - $298,800 per year

Job Level

Senior

About the role

  • Serve as the single point of contact for the customer, representing their voice within the organization to ensure alignment, responsiveness, and long-term partnership success.
  • Lead contract negotiations and contract modifications, ensuring agreements align with both customer expectations and business objectives.
  • Define key program milestones and monitor progress against master plans and schedules for development programs, ensuring on-time and on-budget delivery.
  • Proactively identify risks and opportunities and drive resolution through effective resource allocation, schedule adjustments, or by negotiating changes to contractual terms.
  • Develop new business growth strategies.
  • Lead a small direct program team and a matrixed Program Management Team (PMT), ensuring that all functional areas—including program management, finance, quality, operations, business development, and contracts—perform in a coordinated and effective manner to meet business, program, and customer commitments.
  • Champion a customer-focused culture across internal teams, driving operational excellence and accountability at every stage of the program lifecycle.
  • Travel 20% to RTX locations and customers

Requirements

  • Typically requires University Degree and minimum 12 years prior relevant experience or an Advanced Degree in a related field and minimum 10 years of experience
  • Technical and business background, with the ability to navigate complex aerospace environments.
  • Leadership experience at both the value stream and product levels, driving results and continuous improvement.
  • Experience in a customer-facing role
  • Experience interfacing with internal and external leadership, including executive-level stakeholders, to align strategies and deliver business outcomes.
Benefits
  • Medical, dental, and vision insurance
  • Three weeks of vacation for newly hired employees
  • Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
  • Tuition reimbursement program
  • Student Loan Repayment Program
  • Life insurance and disability coverage
  • Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
  • Birth, adoption, parental leave benefits
  • Ovia Health, fertility, and family planning
  • Adoption Assistance
  • Autism Benefit
  • Employee Assistance Plan, including up to 10 free counseling sessions
  • Healthy You Incentives, wellness rewards program
  • Doctor on Demand, virtual doctor visits
  • Bright Horizons, child and elder care services
  • Teladoc Medical Experts, second opinion program
  • And more!
  • May be eligible for relocation
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
contract negotiationprogram managementrisk managementbusiness developmentresource allocationschedule managementmilestone definitioncontinuous improvementcustomer relationship managementaerospace environments
Soft Skills
leadershipcommunicationcustomer-focusedoperational excellenceteam coordinationstrategic alignmentproblem-solvingnegotiationaccountabilityinterpersonal skills
Certifications
University DegreeAdvanced Degree