RTX

Senior Manager, Field Service Regional

RTX

full-time

Posted on:

Location Type: Hybrid

Location: Richardson • Texas • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $132,400 - $251,600 per year

Job Level

Senior

About the role

  • Manage a team of highly skilled individual contributors
  • Vendor management
  • Identify and plan End User Services projects to support strategic and operational requirements
  • Deploy world class technology and streamlined processes to enhance RTX digital environment
  • Manage several projects at once leveraging contracted teams as needed to implement projects related to infrastructure
  • Develop, manage and execute projects to maintain software and hardware currency in the computing environment, such as technology refreshes and upgrades
  • Work with managed service providers and coordinate with the Digital teams to manage service levels, projects and performance related to relevant outsourcing agreements
  • Manage RTX driven infrastructure projects and lead the company’s participation in relevant Passport reviews and planning activities

Requirements

  • A University Degree or equivalent experience and minimum 10 years prior relevant experience, or an Advanced Degree in a related field and minimum 7 years experience.
  • 6+ years of experience managing IT projects and support for shop floor computing
  • 6+ years of managing an End User Services environment
  • Demonstrated proficiency in IT areas of analytical thinking and innovation
  • Demonstrated leadership and collaboration skills
  • Strong technical aptitude, project management, and communication skills
  • Experience working with large and diverse teams to define and execute IT projects
  • Experience working with managed service delivery partners
Benefits
  • Parental (including paternal) leave
  • Flexible work schedules
  • Achievement awards
  • Educational assistance
  • Child/adult backup care
  • Medical
  • Dental
  • Vision
  • Life insurance
  • Short-term disability
  • Long-term disability
  • 401(k) match
  • Flexible spending accounts
  • Employee assistance program
  • Employee Scholar Program
  • Paid time off
  • Holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IT project managementEnd User Services managementinfrastructure project managementsoftware maintenancehardware upgradesanalytical thinkinginnovationtechnical aptitudecommunication skills
Soft Skills
leadershipcollaborationorganizational skills
Certifications
University DegreeAdvanced Degree