RTX

Associate Director, Operational Excellence Comms

RTX

full-time

Posted on:

Location Type: Hybrid

Location: Charlotte • Connecticut • North Carolina • United States

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Salary

💰 $157,200 - $298,800 per year

Job Level

Senior

About the role

  • Manage a team responsible for the development, implementation and measurement of comprehensive communications plans that drive RTX and BU OSC strategic priorities.
  • Lead executive communications for RTX and BU Operations leaders and serve as a strategic advisor for multiple senior stakeholders.
  • Develop and deliver high-impact communications that amplify the voices of senior leaders, aligning messaging with the company’s commitment to operational excellence and execution.
  • Lead complex, cross-functional projects from start to finish with precision, ensuring seamless collaboration across direct and matrixed teams, alignment with senior stakeholders, and integration of enterprise and BU communications strategies.
  • Drive change communications to support transformational projects, equipping leaders and employees with the tools to effectively navigate change while ensuring alignment to RTX’s strategic goals.
  • Maintain a deep understanding of business performance, market dynamics, and stakeholder expectations to ensure communication remains timely, relevant, and meaningful.
  • Create and manage content for internal communications channels, such as intranet articles, newsletters, emails and presentations.
  • Bolster employee engagement by creating communications strategies that reinforce RTX’s values, culture, and strategic goals.
  • Leverage data and analytics to measure the effectiveness of communication strategies, identify trends, and refine plans and messaging to maximize employee engagement and business impact.
  • Drive innovation by leveraging emerging digital platforms, tools, and techniques to enhance employee engagement and streamline message delivery.
  • Travel required: 20-25%

Requirements

  • Typically requires a University Degree and minimum 12 years prior relevant experience or an Advanced Degree in a related field and minimum 10 years of experience or in absence of a degree, 16 years of relevant experience
  • Demonstrated experience in developing and executing employee communication strategies with measurable outcomes that align with business goals, including leveraging digital platforms and analytics to optimize impact.
  • Proven expertise in executive communications within corporate or highly regulated industries, with excellent writing and editing skills and a focus on delivering high-quality work.
  • Ability to build strong relationships, collaborate with cross-functional teams and senior leaders, and translate complex ideas into clear, concise messaging.
  • Skilled at prioritizing multiple projects in a fast-paced environment, meeting tight deadlines, and driving continuous improvement through feedback collection, metrics, and analytics.
Benefits
  • Medical, dental, and vision insurance
  • Three weeks of vacation for newly hired employees
  • Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
  • Tuition reimbursement program
  • Student Loan Repayment Program
  • Life insurance and disability coverage
  • Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
  • Birth, adoption, parental leave benefits
  • Ovia Health, fertility, and family planning
  • Adoption Assistance
  • Autism Benefit
  • Employee Assistance Plan, including up to 10 free counseling sessions
  • Healthy You Incentives, wellness rewards program
  • Doctor on Demand, virtual doctor visits
  • Bright Horizons, child and elder care services
  • Teladoc Medical Experts, second opinion program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
employee communication strategiesexecutive communicationscontent managementdata analyticsdigital platformsproject managementchange communicationswriting skillsediting skillscommunication measurement
Soft Skills
relationship buildingcollaborationclear messagingprioritizationtime managementcontinuous improvementstrategic advisingteam leadershipadaptabilityinnovation