
Associate Director, Workplace Experience
RTX
full-time
Posted on:
Location Type: Remote
Location: Connecticut • United States
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Salary
💰 $157,200 - $298,800 per year
Job Level
About the role
- Develop and implement global workplace experience strategies
- Ensure consistent delivery of building amenities resources
- Drive programs and offerings that enhance the onsite employee experience
- Oversee the delivery and management of core building amenities
- Establish and maintain global standards for workplace services
- Manage relationships with external vendors, service providers, and contractors
- Develop communication strategies to promote awareness and engagement with workplace services
- Stay abreast of workplace trends and innovations for continuous improvement
Requirements
- Bachelor’s degree in Business Administration, Hospitality, Facilities Management, Workplace, or a related field
- 12 years of relevant experience in workplace experience, facilities management, or similar role, with a focus on employee engagement and amenities management or an advanced degree and 10 years relevant experience
- At least 10 years’ experience developing and implementing global strategies for workplace services
- At least 10 years of leadership and project management experience with the ability to manage cross-functional teams
- Exceptional communication and interpersonal skills, with a collaborative and employee-focused mindset
- At least 10 years’ experience interfacing with and managing vendors, contract negotiation, and budget oversight
- At least 7 years’ experience in and familiarity with workplace technologies, tools, and trends to enhance employee experience
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Parental (including paternal) leave
- Achievement awards
- Educational assistance
- Child/adult backup care
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
workplace experience strategiesamenities managementvendor managementcontract negotiationbudget oversightproject managementglobal strategies developmentemployee engagement
Soft Skills
communication skillsinterpersonal skillscollaborative mindsetleadershipemployee-focused mindset
Certifications
Bachelor’s degreeadvanced degree