
Associate Director – Change Management Leader
RTX
full-time
Posted on:
Location Type: Remote
Location: Connecticut • United States
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Salary
💰 $157,200 - $298,800 per year
Job Level
About the role
- Lead the change management efforts for one or more business process workstreams (R2R, S2P, P2D, O2C, ARIBA)
- Integrate Change Management strategy and framework into business units through direct support of planned deployments
- Identify and mature changes and impacts at the global and local level and drive the development of related mitigation plans
- Ensure readiness by executing change management plans, including stakeholder analysis, communication strategies, and training needs assessments
- Collaborate with workstream owners, project managers, and other functional leads to align change management activities with project goals, and milestones
- Identify and document initial changes and impacts throughout design and planning phases
- Refine and mature changes and impacts to reflect future state readiness requirements
- Apply change management principles to develop mitigation, training and other action plans to support local readiness for deployments
- Identify key stakeholders and manage relationships to ensure engagement, readiness and buy-in throughout the transformation process
- Conduct impact assessments to determine change readiness and understand how program changes will affect key stakeholder groups
- Facilitate discussions with business unit leaders and employees to address concerns, manage resistance, and encourage adoption of new processes
- Partner with the OCM Communications Lead to design and deliver targeted communication plans, tailored to the needs of different stakeholder groups
- Build and manage a network of change champions across your area of responsibility to facilitate change at all levels, acting as key points of communication and support
- Coach managers and supervisors on how to effectively manage their teams through change
- Measure and track the progress of change adoption, identifying risks and addressing gaps as they arise
- Provide ongoing support to business units during go-live and sustainment phases to reinforce new processes and system usage
Requirements
- Minimum of 12+ years’ experience in managing and integrating Change Management
- Bachelor's degree in Business Administration, Organizational Development or related discipline or equivalent combination of related work experience and schooling in lieu of degree
- Change Management experience in business process workstreams and integration
- Experience leading large-scale transformation
- Experience working in any of the PST workstreams or Ariba
- Change Management certification (e.g., Prosci or equivalent)
- Experience in ERP implementation projects (e.g., SAP, Oracle, Microsoft Dynamics)
- Proven ability to manage complex stakeholder environments and drive organizational change at multiple levels
- Experience with Strategic Planning and Strategy to Action activities
- Ability to Travel up to 25%
Benefits
- Parental (including paternal) leave
- Flexible work schedules
- Achievement awards
- Educational assistance
- Child/adult backup care
- Medical, dental, vision insurance
- Life insurance
- Short-term disability
- Long-term disability
- 401(k) match
- Flexible spending accounts
- Paid time off
- Holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Change ManagementStakeholder AnalysisImpact AssessmentsTraining Needs AssessmentsERP ImplementationStrategic PlanningMitigation PlanningCommunication StrategiesTransformation ManagementProcess Integration
Soft Skills
LeadershipCollaborationCoachingRelationship ManagementCommunicationProblem SolvingAdaptabilityEngagementResistance ManagementChange Adoption
Certifications
Change Management CertificationProsci Certification