RTX

CDS Service Deployment Manager – Top Secret Clearance Required

RTX

full-time

Posted on:

Location Type: Hybrid

Location: Tewksbury • Arizona • Massachusetts • United States

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Salary

💰 $107,500 - $204,500 per year

Job Level

SeniorLead

About the role

  • Lead all CDS service deployment activities, maintaining close alignment with CDS project portfolio activities and the Program Management Office (PMO)
  • Oversee deployment plans and tool
  • Coordinates cutovers and back-out plans
  • Ensure successful implementation in the production environment and verifies post deployment stability
  • Partner with CDS Process and Service Owners, and the Service Desk to confirm documentation, support models, monitoring, and escalation paths are in place, and communicate deployment status, risks, and outcomes to technical and business stakeholders
  • Ensure operational read iness and coordination throughout the Service Transition Lifecycle

Requirements

  • Typically requires a University Degree or equivalent experience
  • Minimum 8 years of experience, or an Advanced Degree and a minimum 5 years experience
  • Active and transferable U.S. government issued TOP SECRET security clearance is required prior to start date
  • U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
  • Experience with service transition and knowledge management
  • Experience with continual service improvement and process improvement methodologies
  • Experience with change, config, and release management
  • ITIL certification
  • CORE certification
Benefits
  • Parental (including paternal) leave
  • Flexible work schedules
  • Achievement awards
  • Educational assistance
  • Child/adult backup care
  • Healthcare
  • Wellness
  • Retirement plans
  • Paid time off
  • Holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
service deploymentservice transitionknowledge managementcontinual service improvementprocess improvement methodologieschange managementconfiguration managementrelease management
Soft Skills
leadershipcommunicationcoordinationstakeholder management
Certifications
ITIL certificationCORE certification