RTX

Delivery Assurance Manager

RTX

full-time

Posted on:

Location Type: Hybrid

Location: Windsor LocksConnecticutUnited States

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Salary

💰 $107,500 - $204,500 per year

Job Level

Tech Stack

About the role

  • Support end-to-end delivery assurance for assigned parts and suppliers.
  • Monitor the transportation and delivery of products from suppliers through final receipt at the customer.
  • Track shipments, manage promise dates, and perform escalated expediting to ensure on-time delivery.
  • Work directly with logistics partners (e.g., FedEx) and Customs to clear shipments and resolve delays.
  • Investigate an resolve discrepancies related to shipped versus received parts.
  • Provide critical parts updates to both internal and external customers.
  • Perform delivery and inventory calculations to ensure continued production flow.
  • Identify and report parts that are at low stock or at risk of shortage.
  • Resolve material issues associated with the trouble rack at PW.
  • Participate in supplier calls and internal cross-functional meetings as required.
  • Work closely with PW Buyers to ensure purchase orders are placed on time.
  • Collaborate with PW Planners to align schedules and mitigate supply risks.
  • Support Engineering Change (EC) activities, including follow-ups and material impacts.
  • Manage moderately sized projects or processes related to delivery assurance or material flow.
  • Identify opportunities for improvements to processes, systems, or standards to enhance performance.

Requirements

  • Typically requires a University degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience.
  • Working experience within delivery assurance, supply chain, logistics, or procurement operations.
  • Experience in aerospace, manufacturing, MRO, or a similarly regulated environment.
  • Experience working with ERP systems (e.g., SAP) to track orders, deliveries, and performance metrics.
  • Demonstrated ability to analyze data, identify trends, and translate insights into corrective actions.
  • Experience working directly with suppliers, logistics providers, and customers.
  • Working knowledge of project management principles and continuous improvement methodologies.
  • Experience resolving complex, cross-functional delivery or material issues with minimal oversight.
  • Communication skills with the ability to present clear, actionable delivery status and risk assessments to internal and external stakeholders.
Benefits
  • Medical, dental, and vision insurance
  • Three weeks of vacation for newly hired employees
  • Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
  • Tuition reimbursement program
  • Student Loan Repayment Program
  • Life insurance and disability coverage
  • Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
  • Birth, adoption, parental leave benefits
  • Ovia Health, fertility, and family planning
  • Adoption Assistance
  • Autism Benefit
  • Employee Assistance Plan, including up to 10 free counseling sessions
  • Healthy You Incentives, wellness rewards program
  • Doctor on Demand, virtual doctor visits
  • Bright Horizons, child and elder care services
  • Teladoc Medical Experts, second opinion program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
delivery assurancesupply chain managementlogisticsprocurement operationsdata analysisproject managementcontinuous improvement methodologiesinventory calculationsERP systemsmaterial flow
Soft Skills
communication skillsanalytical skillsproblem-solvingcollaborationstakeholder managementcross-functional teamworkpresentation skillscustomer servicenegotiationadaptability