Manage day-to-day supplier interactions in support of the aftermarket business, serving as a primary point of contact for delivery, performance, and issue resolution.
Develop, track, and support supplier recovery plans when on-time delivery, quality, or responsiveness targets are not being met.
Partner closely with Customer Account Managers, operations, and planning teams to address service-related issues and ensure timely support of customer commitments.
Monitor supplier performance metrics including on-time delivery, lead time adherence, and responsiveness; analyze trends and identify risks to supply continuity.
Prepare, publish, and present monthly supplier scorecards to support performance reviews and continuous improvement discussions.
Ensure supplier compliance with Aftermarket Product Support Agreements (PSAs), including contractual commitments, communication expectations, and service-level requirements.
Support suppliers operating in different time zones by demonstrating schedule flexibility to enable effective communication and timely issue resolution.
Participate in cross-functional meetings to align supply chain priorities with operational and customer needs.
Identify opportunities to improve processes, communication flow, and supplier engagement to enhance overall aftermarket execution.

Requirements

Typically requires a University degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience
Procurement, buying, or supplier management experience within aerospace, manufacturing, or another highly regulated industry
Understanding of supplier management, delivery performance tracking, or vendor coordination
Knowledge of aftermarket, repair and overhaul (MRO), or aerospace industry environments
Experience working with ERP systems, preferably SAP
Strong analytical skills with the ability to interpret data and identify trends or performance risks
Effective written and verbal communication skills, with confidence interacting with suppliers and internal stakeholders
Familiarity with Lean, Six Sigma, or continuous improvement methodologies
Willingness and flexibility to occasionally adjust work hours to support suppliers in different time zones.

Benefits

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

supplier managementdelivery performance trackingvendor coordinationanalytical skillsdata interpretationLean methodologySix Sigmacontinuous improvementERP systemsSAP

Soft Skills

effective communicationwritten communicationverbal communicationinterpersonal skillsschedule flexibilityproblem-solvingcollaborationpresentation skillsanalytical thinkingadaptability