
Associate Director, Enterprise Services, Customs Operations
RTX
full-time
Posted on:
Location Type: Hybrid
Location: Tucson • Arizona • United States
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Salary
💰 $157,200 - $298,800 per year
Job Level
About the role
- Ensuring compliance with global trade / customs laws, policies and procedures, both internal and government requirements
- Further a culture of high performance, and innovation, to attract, develop and retain top talent and achieve business objectives
- Managing and overseeing the financial health of the organization, to include the development of work placement strategies
- Developing strategies, establishing goals, and executing initiatives to achieve the overall P&PS mission
- Measuring KPIs to ensure continued progress toward meeting customer needs and achieving annual goals
- Identifying and integrating P&PS growth opportunities in support of RTX and BU strategies
- Engaging and collaborating with leaders across RTX on key Global Trade & Customs initiatives
- Driving continuous improvement of customs operations processes - Providing support and mentorship to Customs professionals across the organization
- Developing and maintaining good working relationships with stakeholders and brokers; managing the escalation process for critical customs issues, removing barriers, and managing material deliveries to ensure stakeholder needs are met
- Overseeing tactical application of import duty mitigation strategies (e.g. FTA, Military Duty Free, Reconciliation, Drawback, FTZ and chapter 98) and Duty payments
- Ensuring successful implementation and oversight of global supply chain security programs (e.g. CTPAT) for RTX
Requirements
- A Bachelors Degree and minimum 12 years prior relevant experience, or an advanced degree in a related field and minimum 10 years experience
- Minimum of 5 years of experience supervising people onsite and in hybrid and remote environments
- Minimum of 8 years of experience working with U.S. and International Government Global Trade & Customs laws and regulations, policies, processes, and programs, including customs filings and reconciliations, Free Trade Agreements, Customs Trade Partnership Against Terrorism, U.S. Customs & Border Protection, Foreign Trade Zones, Duty Drawback, and Harmonized Tariff Schedules
Benefits
- Parental (including paternal) leave
- Flexible work schedules
- Achievement awards
- Educational assistance
- Child/adult backup care
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customs lawscustoms regulationscustoms filingsreconciliationsFree Trade AgreementsDuty DrawbackHarmonized Tariff Schedulesimport duty mitigation strategiessupply chain security programsKPI measurement
Soft Skills
leadershipcollaborationmentorshiprelationship managementcontinuous improvementstrategic developmentperformance cultureinnovationstakeholder engagementproblem-solving