Customer Account Manager – Maritime
RTX
full-time
Posted on:
Location Type: Office
Location: Mawson Lakes • Australia
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About the role
- Lead the development of the Domain strategy in order to enable growth in line with the Company’s Long-Range Plan.
- Engage and influence stakeholders in the relevant Domain in support of specific Captures as defined by the approved Campaign Strategy.
- Maintain and share a comprehensive Domain customer map and Domain customer contact plan.
- Exercise stewardship of Domain relationship management up-to and including 3-star uniformed personnel and Senior Executive Service band 3 / Deputy Secretary (SES3 / DEPSEC).
- Contribute to the development of any Intellectual Property (IP) requirements including IP management and Australian Industry Capability (AIC) development as directed.
- Provide support and assistance to capture managers and business development leads in the implementation of campaign strategies and solicitation of responses to meet Domain-specific customer requirements.
- Travel may be required, both within Australia and internationally, to fulfil the requirements of this role.
Requirements
- A Degree in Bachelor of Business, Project Management, or Engineering.
- Managing US, Australian, and European export control processes and regulations.
- Demonstrated ability to develop compelling capture artefacts in compliance with company policy and guidance.
- Demonstrated ability to build and maintain strong and valuable relationships and build rapport with both internal and external customers and associates.
- Ability to conduct complex negotiations.
- Successful candidates must be eligible to obtain and maintain a NV1 Security clearance as needed.
Benefits
- Dynamic Work Environment
- Leading Defence Contractor
- Comprehensive Domain customer map
- International travel opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Project ManagementCapture artefacts developmentIntellectual Property managementAustralian Industry Capability developmentExport control processesRegulations compliance
Soft skills
Stakeholder engagementInfluencing skillsRelationship managementNegotiation skillsCustomer rapport building
Certifications
NV1 Security clearance