RTX

Customer Account Manager – Weapons

RTX

full-time

Posted on:

Location Type: Office

Location: Canberra • Australia

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About the role

  • Lead the development of the Domain strategy in order to enable growth in line with the Company’s Long-Range Plan.
  • Engage and influence stakeholders in the relevant Domain in support of specific Captures as defined by the approved Campaign Strategy.
  • Maintain and share a comprehensive Domain customer map and Domain customer contact plan.
  • Exercise stewardship of Domain relationship management up-to and including 3-star uniformed personnel and Senior Executive Service band 3 / Deputy Secretary (SES3 / DEPSEC)
  • Understand and where possible influence the budget planning cycle for the Domain in order to ensure funding is available for each acquisition in which the company has an interest.
  • Contribute to the development of any Intellectual Property (IP) requirements including IP management and Australian Industry Capability (AIC) development as directed.
  • Provide support and assistance to capture managers and business development leads in the implementation of campaign strategies and solicitation of responses to meet Domain-specific customer requirement.
  • Travel may be required, both within Australia and internationally, to fulfil the requirements of this role.

Requirements

  • A Degree in Bachelor of Business, Project Management, or Engineering.
  • Demonstrated ability to develop compelling capture artefacts in compliance with company policy and guidance.
  • Demonstrated ability to build and maintain strong and valuable relationships and build rapport with both internal and external customers and associates.
  • Ability to manage and build key business relationships, identify key customers and stakeholders within networks, and effectively establish and maintain ongoing networks / relationships.
  • Ability to conduct complex negotiations.
  • Excellent business acumen to define operational concepts in consultation with functional stakeholders, identify key concepts from customer documentation, and contribute to the strategy to convert them to a competitive solution for the customer and to the development of alternative solutions as required.
  • Successful candidates must be eligible to obtain and maintain a NV1 Security clearance as needed.
Benefits
  • access to best practice tools, systems and processes
  • tailored learning and development opportunities
  • flexible work and career growth
  • supportive culture

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Project ManagementCapture artefacts developmentBudget planningIntellectual Property managementAustralian Industry Capability developmentNegotiation
Soft skills
Stakeholder engagementRelationship managementBusiness acumenCommunicationRapport building
Certifications
NV1 Security clearance