Team Lead – Operations, Neurology
WashU IT
Associate Director, Operations Lead – Strategy
RTX
full-time
Posted on:
Location Type: Remote
Location: Remote • Florida • 🇺🇸 United States
Visit company websiteSalary
💰 $147,000 - $295,000 per year
Job Level
Senior
Tech Stack
ITSM
About the role
- Coordinate strategic visioning and planning across the OSC & Engineering Applications service line to shape, communicate, and execute the service line strategy and transformation efforts.
- Drive portfolio, program, project management and execution across OSC & Engineering Applications.
- Establishes process and best practices for managing the ESA OSC & Engineering budget.
- This role will help with transition from staff augment labor to outcome-based SOWs to help in reducing risk of co-employment and Time and Material based arrangements with our Suppliers.
- Establishes process and best practice for application service delivery following standard IT service management frameworks (e.g. ITIL) across major processes.
- Establishes standard work for ESA team participating in audit – coordinates ESA support for internal and external audits.
Requirements
- Bachelor’s Degree in a business or information technology area with 12 years of experience or a Master’s Degree with 10 years of experience to include managerial experience.
- Excellent technical, analytical, project management and presentation skills with experience in modeling and graphic representations.
- Experience in working in matrix organizations leading strategy and transformation efforts across multiple teams, BUs etc.
- Experience in owning and developing critical strategic and operational goals that have significant impact to the achievement of results and demonstrated expertise in financial planning, procurement, vendor management etc.
- Demonstrated strong leadership interacting with customer including written and verbal communication, relationship building, and negotiation and experience in financial management of a multi-million-dollar budget, estimating and forecasting.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability
- Long-term disability
- 401(k) match
- Flexible spending accounts
- Flexible work schedules
- Employee assistance program
- Employee Scholar Program
- Parental leave
- Paid time off
- Holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementfinancial planningvendor managementbudget managementIT service managementITILstrategic planninganalytical skillsmodelinggraphic representations
Soft skills
leadershipcommunicationrelationship buildingnegotiationpresentation skillsanalytical thinkingstrategic thinkingteam collaborationproblem-solvingadaptability
