
Team Leader, Technical Account Management
RTB House
full-time
Posted on:
Location Type: Remote
Location: Germany
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Job Level
About the role
- Lead, coach, and inspire a team of Technical Account Managers across the DACH region;
- Build a high-performance culture focused on accountability, learning, and client excellence;
- Conduct regular performance reviews, feedback cycles, and development planning;
- Oversee campaign delivery quality, technical setup standards, and optimization processes;
- Drive improvements in workflows, tooling, documentation, and internal knowledge sharing;
- Partner closely with Manager of Technical Account Management, Sales, and Account Management to align technical strategy with business goals;
- Act as the escalation point for complex technical or client-related issues;
- Launch and optimize advertising campaigns with Real-Time Bidding technology.
Requirements
- Experience in a role overseeing critical technical projects;
- Ability to build trust with clients, internal teams, and leadership;
- Proactive approach to problem solving and operational excellence;
- Exceptional communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders;
- Deep understanding of digital marketing technologies, campaign optimization, and technical integration;
- Working knowledge in HTML, JavaScript, CSS, and on how to navigate CSV/TCV and XML files;
- Understanding of URL anatomy (parameters, values and parametrization rules) is a plus, paired with Basic Regular Expressions knowledge;
- Working knowledge in Google Tag Manager, Google Analytics and MMP Dashboards.
Benefits
- We believe in a healthy work-life balance and therefore prioritize flexible working arrangements - you decide whether you want to work remotely, from one of our DACH office spaces, or even temporarily from any other location in the world;
- A top-of-the-market compensation package, consisting of an above-market-average base and an attractive bonus scheme;
- You’re starting out with 28 vacation days - that can turn into 30 days after a 2-year tenure;
- We provide a monthly Pluxee allowance that can be used towards purchases in various grocery stores, shops, and restaurants;
- A structured and interactive onboarding, accompanied by a supporting team member assigned to guide you during your orientation phase to make sure you’re settling in with ease;
- An international working environment that inspires you and enables you to develop projects as part of a highly qualified cross-functional team;
- We care about your development and help you continuously grow your career with us as part of your personalized development plan - supported by a generous yearly training budget.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HTMLJavaScriptCSSCSVTCVXMLRegular Expressionscampaign optimizationdigital marketing technologiestechnical integration
Soft Skills
leadershipcoachingcommunicationproblem solvingtrust buildingoperational excellenceclient excellenceperformance reviewfeedback cyclesdevelopment planning