RTB House

Traffic InApps Technical Support Specialist

RTB House

contract

Posted on:

Location Type: Remote

Location: Poland

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Tech Stack

JavaScriptSQL

About the role

  • Handle technical tickets related to mobile app and mobile game retargeting campaigns run globally;
  • Perform end-to-end technical investigations of in-app campaigns across RTB House systems, MMPs, and third-party integrations;
  • Analyze and resolve complex attribution, tracking, redirection, and data consistency issues, including discrepancies between internal and external reports;
  • Conduct root cause analysis using raw data (Excel, SQL, internal tools) and propose effective, long-term solutions;
  • Review, validate, and support JavaScript-based tagging and postback mapping solutions;
  • Collaborate closely with Technical Account Managers, Business Teams, and internal technical departments to diagnose and resolve issues;
  • Participate in onboarding new advertisers and integrations from a technical perspective;
  • Contribute to improving internal tools, monitoring, and processes related to in-app tracking and measurement;
  • Act as a subject-matter expert for in-app attribution, tagging, and MMP integrations;
  • Create and maintain clear technical documentation, tutorials, and best practices for internal teams.

Requirements

  • Experience with in-app/web campaigns and/or experience in AdTech, digital marketing etc.,
  • Fluent English - the technical issues are discussed in this language on a daily basis;
  • Ability to work with data and analyze data in Excel/different tools;
  • Basic SQL knowledge;
  • Basic JavaScript (or other scripting language) knowledge;
  • Analytical approach to problem solving;
  • Good communication skills, especially in terms of creating brief and precise descriptions of issues while being in touch with other departments;
  • Good self-organizing skills.
Benefits
  • A flexible cooperation model — remote or hybrid — tailored to your preferences.
  • Competitive salary and opportunities for growth.
  • Form of cooperation: contract of mandate or B2B contract.
  • Collaboration with an award-winning organization that shapes the future of online marketing globally and is, on top, one of the fastest-growing tech companies in Europe, Deloitte - Fast 50 CE and Financial Times 1000: Europe’s Fastest-Growing Companies.
  • Opportunity to provide services in a truly international environment with the best people in one of the fastest-growing segments of online advertising with a proven history of customer satisfaction with our AI-powered retargeting technology.
  • Opportunity to collaborate at the forefront of the ad-tech industry, shaping the future of digital advertising through data-driven insights.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SQLJavaScriptdata analysisattributiontrackingroot cause analysistaggingpostback mappingExceldata consistency
Soft Skills
analytical problem solvingcommunicationself-organization