
Manager, Front Office Transformation Advisory
RSM US LLP
full-time
Posted on:
Location Type: Hybrid
Location: New York City • Illinois • New York • United States
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Salary
💰 $126,500 - $254,700 per year
Tech Stack
About the role
- Operating model design (in Sales functions)
- Business process design and improvement
- Organizational digital and experiential transformation
- Collaborate with other RSM practices
- Draw from experience and knowledge to contribute to delivery of client projects
- Help scale front-office transformation as a practice and set of disciplines
- Development of assets and expansion of service offerings within RSM
- Engage in analysis, development and documentation of improvement opportunities
- Maintain relationship management, supervision of staff, onsite client projects
- Develop Experience Transformation services within the larger marketplace
Requirements
- Bachelor's Degree or equivalent
- Minimum 8+ years of experience in a consulting firm providing consulting services
- Experience consulting on large solutions-based projects, which include Sales Technology, such as CRM systems
- Demonstrated ability to work independently to gather facts, organize data, analyze research and other organizational data to identify relevant issues and support findings
- Strong technical knowledge and experience with how sales functions leverage CRM systems to improve operations
- Technical knowledge of CRM-to-ERP in Lead to Order and Order to Cash processes
- Expertise in applying design principles and practices in developing creative solutions to client's complex challenges and market opportunities
- Experience with practice development and management, marketing and thought leadership resulting in new business relationships
- Industry experience in marketing, sales, service operations
- Experience in managing client relationships and leveraging them to expand the Firm and Experience Transformation as a practice
- Ability to effectively manage overall client relationships to exceed client expectations in a sophisticated large consulting firm environment
- Ability to provide effective communication to client project teams, executive sponsors and internal practice groups
- Ability to develop and maintain strong relationships with centers of influence and professionals
- Ability to create clarity from ambiguity and communicate a narrative to multiple stakeholders, internal and with the client, that establish a position from which to effectively launch services that will solve problems and exploit opportunities.
- Strong written and verbal communication skills and ability to articulate, write and present information in a clear and understandable manner
- Ability to travel as needed
Benefits
- competitive benefits and compensation package
- flexibility in your schedule
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operating model designbusiness process designsales technologyCRM systemsCRM-to-ERPLead to Order processesOrder to Cash processesdesign principlespractice developmentmarketing
Soft Skills
relationship managementindependent workdata analysisclient relationship managementeffective communicationproblem-solvingnarrative communicationclarity from ambiguityteam collaborationpresentation skills
Certifications
Bachelor's Degree