RSM US LLP

Manager, Front Office Transformation Advisory

RSM US LLP

full-time

Posted on:

Location Type: Hybrid

Location: New York CityIllinoisNew YorkUnited States

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Salary

💰 $126,500 - $254,700 per year

Job Level

Tech Stack

About the role

  • Operating model design (in Sales functions)
  • Business process design and improvement
  • Organizational digital and experiential transformation
  • Collaborate with other RSM practices
  • Draw from experience and knowledge to contribute to delivery of client projects
  • Help scale front-office transformation as a practice and set of disciplines
  • Development of assets and expansion of service offerings within RSM
  • Engage in analysis, development and documentation of improvement opportunities
  • Maintain relationship management, supervision of staff, onsite client projects
  • Develop Experience Transformation services within the larger marketplace

Requirements

  • Bachelor's Degree or equivalent
  • Minimum 8+ years of experience in a consulting firm providing consulting services
  • Experience consulting on large solutions-based projects, which include Sales Technology, such as CRM systems
  • Demonstrated ability to work independently to gather facts, organize data, analyze research and other organizational data to identify relevant issues and support findings
  • Strong technical knowledge and experience with how sales functions leverage CRM systems to improve operations
  • Technical knowledge of CRM-to-ERP in Lead to Order and Order to Cash processes
  • Expertise in applying design principles and practices in developing creative solutions to client's complex challenges and market opportunities
  • Experience with practice development and management, marketing and thought leadership resulting in new business relationships
  • Industry experience in marketing, sales, service operations
  • Experience in managing client relationships and leveraging them to expand the Firm and Experience Transformation as a practice
  • Ability to effectively manage overall client relationships to exceed client expectations in a sophisticated large consulting firm environment
  • Ability to provide effective communication to client project teams, executive sponsors and internal practice groups
  • Ability to develop and maintain strong relationships with centers of influence and professionals
  • Ability to create clarity from ambiguity and communicate a narrative to multiple stakeholders, internal and with the client, that establish a position from which to effectively launch services that will solve problems and exploit opportunities.
  • Strong written and verbal communication skills and ability to articulate, write and present information in a clear and understandable manner
  • Ability to travel as needed
Benefits
  • competitive benefits and compensation package
  • flexibility in your schedule
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
operating model designbusiness process designsales technologyCRM systemsCRM-to-ERPLead to Order processesOrder to Cash processesdesign principlespractice developmentmarketing
Soft Skills
relationship managementindependent workdata analysisclient relationship managementeffective communicationproblem-solvingnarrative communicationclarity from ambiguityteam collaborationpresentation skills
Certifications
Bachelor's Degree