RR Donnelley

Associate Campaign, Traffic Manager

RR Donnelley

full-time

Posted on:

Location Type: Remote

Location: Illinois • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $55,100 - $82,700 per year

About the role

  • Responsible for job intake and document edits and ensuring quality, timeliness, and overall client satisfaction.
  • Determine job requirements, communicate priorities, adjust production plans, and communicate with customers on day-to-day production.
  • Review schedules.
  • Defines staffing levels and resources required and communicates needs or exceptions to department management.
  • Arrange intra- and inter-departmental help to maximize the utilization of department resources.
  • Analyzes customer materials, documents, and files and resolves problems and or questions prior to production.
  • Develops work assignments in conformance with established priorities.
  • Monitors the production of all jobs, ensuring priorities are consistent with commitments and production decisions are cost-effective actions to achieve results.
  • Assists management in the identification of equipment, process, and personnel barriers to achieving goals and targeted results.
  • Responsible for the daily management of job input.
  • Develops and maintains accurate records of all customer materials and files.
  • Contributes to client project status and process improvement calls
  • Maintains project status reports for client and internal team use
  • Coordination of creative resources, project management resources and project needs
  • Responds directly to customer queries and concerns as required.
  • Perform other duties as assigned.

Requirements

  • 4 Year / Bachelors degree in a discipline related to functional work
  • 3+ years of relevant work experience OR demonstrated ability to meet the job requirements through a comparable number of years of applicable work experience.
  • Able to demonstrate the ability to solve somewhat more complex problems by analyzing variables and applying appropriate solutions learned through experience and proficiency in understanding the job.
  • Must be able to recognize anomalies and critical situations and respond appropriately.
  • Must be able to communicate and interact with a variety of internal/external customers and/or co-workers at the level of detail required to resolve issues of moderate complexity.
  • Able to apply strong functional computer knowledge in utilizing Microsoft Windows, MAC, or other technical tools in completing assignments.
  • May require knowledge of or the ability to quickly learn specialized software to complete work assignments.
  • Able to demonstrate continued expertise in the primary tools or applications used in completing daily work assignments.
  • Requires very good communication skills with the ability to state messages in a clear manner by using language that is easy for others to understand.
  • Must be able to proactively listen to others to understand issues and situations.
  • Must be able to clearly articulate business needs to both internal and external customers.
  • Strong process management skills and commitment to continuously improving the quality and timeliness of his/her own work and that of group and department
  • Ability to work effectively and proactively, both independently and as part of a team
  • Demonstrated ability to work effectively in a fast-paced environment under deadline pressure
  • Demonstrated ability to take initiative
Benefits
  • medical, dental, and vision coverage
  • paid time off
  • disability insurance
  • 401(k) with company match
  • life insurance
  • other voluntary supplemental insurance coverages
  • parental leave
  • adoption assistance
  • tuition assistance
  • employer/partner discounts
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementproblem solvingprocess improvementproduction planningdata analysisrecord managementresource allocationschedulingquality assurancecost-effective decision making
Soft Skills
communicationinterpersonal skillsproactive listeningteamworkinitiativeadaptabilityattention to detailcustomer servicetime managementcritical thinking