RQI Partners, LLC

Marketing

• Responsible for program marketing, collateral, tools and resources of the Alliance Resuscitation Portfolio to support the Digital Distribution Network
• Focus on program launch coordination, education, sales enablement, demand generation, and distributor success
• Coordinate the launch and communication of new programs including go-to-market strategy, product positioning, launch execution, and coordination with distributors in the Americas
• Drive market campaigns and activities for the existing portfolio; generate and nurture leads to grow distributor business toward financial & subscriber goals
• Develop marketing collateral, content, and tools for promotion, sales, and support of the Alliance Resuscitation portfolio for the Digital Distribution Market
• Provide training and support to Distributors to ensure readiness to sell
• Develop and coordinate digital marketing: webinars, social media, digital advertisement, and email campaigns
• Provide channel-specific support for program, channel, and pricing
• Track and measure marketing channel performance to ensure ROI
• Communication to Digital Distributors within the Americas region

Marketing Manager

Accounts Receivable

• Position Overview: Under the direction of the Manager of Billing and Collections, this position is responsible for managing company Accounts Receivable (AR) functions. The role ensures timely and accurate invoicing, payment processing, customer account reconciliation, and collections while maintaining a high level of customer service and compliance with internal policies and external regulations. Position Holder is Accountable For: • Accounts Receivable Management • Maintain and reconcile customer AR accounts, ensuring accuracy and timely resolution of discrepancies. • Post customer payments and process credit memos and adjustments as needed. • Track, report, and analyze past due accounts and recommend collection strategies. Invoicing & Revenue Recognition • Generate and issue customer invoices timely in accordance with contract terms and revenue recognition policies. • Ensure all invoices are accurate, reflect agreed-upon pricing and terms, and comply with each customer’s invoice schedule or frequency. Collections & Customer Engagement • Conduct collections activities to ensure timely receipt of payments, while maintaining positive customer relationships. • Respond promptly to customer inquiries and work cross-functionally to resolve billing disputes. • Support customer service and retention efforts through clear communication and resolution of issues. Cross-Functional Collaboration • Coordinate with interdepartmental teams to ensure billing accuracy and resolve customer issues by providing a high-quality customer experience. Required Skills & Competencies: • Related associates degree required, bachelor’s degree preferred • Three (3) or more years of experience in Accounts Receivable, Billing or Collections • Ability to analyze financial data and report findings in organized & articulate manner • Comprehensive knowledge of billing procedures, collections techniques, and account analysis • ERP and Office 365 Experience (Experience with Salesforce/Sage Intacct preferred, but not required)

Marketing Manager

Accounts Receivable Specialist