Operations Coordinator
RP3 Agency
full-time
Posted on:
Location Type: Hybrid
Location: Bethesda • Maryland • United States
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Salary
💰 $60,000 - $70,000 per year
About the role
- Create visibility and predictability for Account Managers through operational & financial reporting.
- Produce scheduled and ad-hoc burn reporting for all active client projects.
- Maintain clear budget status visibility by project, including hours, fees, retainers, and pacing against plan.
- Prepare and process standardized invoices, coordinating internal approvals and ensuring timely submission to Finance.
- Set up new projects in the project management system, including schedules and resource assignments.
- Act as the operational right hand to Account Managers by owning process-heavy work and reducing coordination friction.
Requirements
- 2–3 years of experience in operations support, project coordination, account coordination, or agency operations.
- Experience managing reporting, scheduling, billing support, or workflow coordination in a fast-paced environment.
- Strong attention to detail and pride in accurate, organized work.
- Systems-savvy mindset with the ability to learn tools quickly.
- Clear written communication skills and comfort flagging risks early.
- Even-keeled under pressure, with the ability to manage multiple priorities.
- Bachelor’s degree preferred.
Benefits
- Hybrid flexibility — work where you work best, with meaningful in-person collaboration
- A culture built on curiosity, kindness, accountability, and wildly original thinking
- Company-paid health, life, short-term disability, and long-term disability insurance
- Employee-paid dental and vision plans
- 401(k) with immediate employer match
- Inclusive, world-class family leave policy
- Generous PTO — including Annual Leave, Sick Leave, Paid Holidays, Personal Time, and Karma Days
- Summer Fridays — we shut down at 2 PM every Friday from Memorial Day to Labor Day
- Voluntary benefits including commuter benefits and pet insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operational reportingfinancial reportingbudget managementinvoice processingproject managementschedulingworkflow coordinationbilling supportreporting managementresource assignment
Soft Skills
attention to detailorganizational skillswritten communicationrisk managementability to manage multiple prioritieseven-keeled under pressureprocess ownershipcoordinationproblem-solvingadaptability
Certifications
Bachelor’s degree