Royal Society of Chemistry

Senior Internal Communications Specialist – Channels

Royal Society of Chemistry

contract

Posted on:

Location Type: Hybrid

Location: Cambridge • United Kingdom

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Salary

💰 £50,000 per year

Job Level

Senior

About the role

  • Design and implement a channels strategy covering corporate comms (all-colleague emails, newsletters, intranet) and systems channels (Teams, Outlook).
  • Conduct regular channel audits to assess performance and identify gaps or overlaps.
  • Establish governance, standards and publishing cadences to create a clear single source of truth.
  • Pilot new tools and features, gather feedback and scale what works.
  • Partner with stakeholders to develop and deliver communications campaigns aligned to organisational objectives.
  • Develop and maintain a partnership framework, including a tiered support offer.
  • Manage day-to-day channel operations, scheduling and deploying high-priority messages across email, intranet and collaboration platforms.
  • Clarify roles, workflows and handoffs to minimise single points of failure.
  • Maintain a central comms calendar to ensure transparency and avoid message collision.
  • Work closely with the Senior Internal Communications Specialist (Content) to keep channels and content strategy integrated.
  • Track channel analytics (open rates, intranet engagement, Teams activity) to inform planning.
  • Share insights with stakeholders and co-create improvements through regular workshops.
  • Keep pace with sector best practice and emerging platforms.

Requirements

  • Demonstrable experience in a strategic communications role, designing, delivering and measuring campaigns.
  • Proven track record of managing a multi-channel communications strategy (intranets, newsletters, internal social media and online engagement).
  • Experience working in an internal communications setting.
  • Familiarity with Microsoft platforms including Teams, SharePoint and Viva Engage.
  • Strong writing and storytelling skills, with the ability to distil complex information for diverse audiences.
  • Data-driven mindset with experience using analytics to inform channel planning.
  • Strong stakeholder management and influencing skills, with experience working across cross-functional teams.
  • Proactive, curious and comfortable with ambiguity in fast-moving environments.
Benefits
  • 26 days’ paid holiday per annum plus bank holidays.
  • Pension plan with up to 12% employer contributions (depending upon your contribution).
  • Life assurance at 3 times basic annual salary.
  • Enhanced parental leave.
  • Paid volunteering days.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
strategic communicationscampaign designchannel analyticsmulti-channel communications strategycontent strategydata-driven decision makingperformance assessment
Soft Skills
writing skillsstorytelling skillsstakeholder managementinfluencing skillsproactive mindsetcuriosityadaptability