Royal Caribbean Group

Senior Manager, Hotel Maintenance

Royal Caribbean Group

full-time

Posted on:

Location Type: Office

Location: Miami • Florida • United States

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Job Level

Senior

About the role

  • lead and manage a team of refurbishment project managers and hotel technical specialists
  • responsible for the development, planning, execution, and financial performance for refurbishment projects and hotel technical programs fleetwide
  • develop tools and processes to standardize the way of working across brands
  • establish efficient, transparent processes for project planning, development, and execution
  • collaborate closely with brand leadership to ensure alignment with goals and targets
  • monitor key operational metrics and implement corrective actions as needed
  • develop lifecycle reporting capabilities for key hotel maintenance commodities
  • partner with Supply Chain to identify cost effective alternatives
  • oversee shoreside spare parts inventories
  • lead strategy for hotel technical and refurbishment programs across the fleet
  • define and maintain hotel technical standards, specifications, and best practices
  • oversee performance, reliability, and maintenance of hotel technical systems across the fleet
  • provide expert technical guidance to shipboard teams
  • lead root-cause analyses and ensure corrective actions

Requirements

  • Bachelor’s degree in project management, Industrial Engineering, Architecture or equivalent work-based experience in other hotel technical maintenance/refurbishment roles.
  • 5 years of experience in a managerial position with multiple direct reports.
  • Must have a basic understanding of the shipboard work environment and the various technical systems onboard.
  • Demonstrated ability to handle fast paced decision making and crisis management.
  • Strong working knowledge of regulations relevant for the cruise industry, such as SOLAS and USPH.
  • Proven involvement in new builds, dry docks, or major retrofit projects.
  • Experience managing large budgets and cross-functional technical teams.
  • Previous experience managing refurbishment or other maritime projects preferred.
  • Strategic thinker with strong business acumen.
  • Decisive leader with excellent problem-solving skills.
  • Strong analytical, problem solving and logistical thinking abilities.
  • Effective communicator across technical and non-technical audiences.
  • Comfortable working in a global, multi-cultural environment
Benefits
  • competitive compensation and benefits package
  • excellent career development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementrefurbishmenthotel technical systemslifecycle reportingbudget managementroot-cause analysiscrisis managementtechnical guidancenew buildsretrofit projects
Soft Skills
leadershipstrategic thinkingproblem-solvinganalytical skillseffective communicationdecision makingbusiness acumenlogistical thinkingcollaborationtransparency
Certifications
Bachelor’s degree in project managementBachelor’s degree in Industrial EngineeringBachelor’s degree in Architecture