Royal Caribbean Group

Senior Specialist, Music Operations

Royal Caribbean Group

full-time

Posted on:

Location Type: Office

Location: Miami • Florida • United States

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Job Level

Senior

About the role

  • Responsible for the support of Celebrity Cruises Live Music and DJ department through the analysis of onboard programming and the operational effectiveness of all programming and associated assets
  • Support the scheduling and processing of crew members across the Music department
  • Assist in coordinating and communicating with various shipboard and shoreside personnel as well as outside vendors
  • Manage onboarding for all musicians and DJs for fleet
  • Collaborate with Marketing and Entertainment teams to ensure Celebrity Cruises and Entertainment websites accurately reflect onboard Entertainment Experiences
  • Conduct regular audits and evaluations of Live Music cruise grids, Celebrity Today schedules and Celebrity App offerings to ensure adherence to established SOPs
  • Create comprehensive reports and presentations to show findings for Live Music through analysis of End of Voyage reports
  • Keep up to date with industry trends, emerging technologies and entertainment innovations

Requirements

  • Bachelor’s Degree in Music, Entertainment, Arts Administration or a minimum of two to three (2-3) years comparable work experience in the entertainment or cruise industry with an emphasis on programming or music
  • Strong ability to gather, interpret and report accurately on data
  • Proactive mindset, forward-thinker who acts with a sense of urgency and is on the pulse of trends within entertainment experiences, music programming and the cruise industry
  • Excellent business communication skills both verbally and in writing; ability to read, analyze and interpret general business periodicals, analytics reports and legal documents
  • Ability to assess and evaluate musical talent through audition material, show reels and promotional submissions
  • Ability to effectively present information and respond to questions from executive management, groups of managers, employees, staff and customers
  • Proficiency in PowerPoint, Excel and Microsoft Office applications
  • Ability to build and maintain successful business relationships throughout the department, the company as a whole and with external vendors
  • Ability to work in a fast-paced environment with multiple projects and priorities
  • Previous hotel, resort, casino, theme park experience, a plus
  • Previous onboard cruise ship experience, a plus
Benefits
  • Competitive compensation and benefits package
  • Excellent career development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysismusical talent assessmentreport creationauditingprogrammingschedulingoperational effectivenesspresentation skillstrend analysis
Soft Skills
proactive mindsetbusiness communicationrelationship buildingtime managementteam collaborationadaptabilityproblem-solvingattention to detailurgency
Certifications
Bachelor’s Degree in MusicBachelor’s Degree in EntertainmentBachelor’s Degree in Arts Administration