Business Administrator
Royal Caribbean Group
full-time
Posted on:
Location Type: Office
Location: 🇨🇾 Cyprus
Visit company websiteJob Level
JuniorMid-Level
About the role
- assist and support the Royal Caribbean International fleet in project management, reporting, and process improvement
- produce reports used to track both ship personnel and ship overall ratings and performance throughout the year
- responsible for the ongoing development, coordination and maintenance of the company’s SOPs for the Royal Caribbean brand within Hotel Operations
- creates various reports and presentations to measure progress and success
- establishes and implements changes and deletions into the designated Hotel Operations SQM Manuals
- Subject Matter Expert on all key high-level initiatives and projects
- recommends improvements and drafts proposals to operational policies and procedures
- identifies and implements policies and procedures with shipboard teams
- coordinates projects
- creates workplans, timelines, milestone trackers, risks and issue logs
Requirements
- Strong administrative experience within hotel operations
- Ability to speak, read and write in Greek and English
- Bachelor’s degree with emphasis on Business Management, Hospitality or equivalent is preferred
- Two (2+) years onboard cruise ship experience and/or shore side experience supporting ships is preferred
- Experience in project management
- Must be detail orientated, and process driven
- Solid IT skills, including knowledge of Homeport, Word, Excel, PowerPoint, MS Project
- Ability to travel 20% of the time both international and domestic
- Strong communication skills
- Strong planning skills
- Excellent organizational and interpersonal skills
- Ability to work in a fast-paced environment with multiple projects and priorities
- Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
- Ability to write reports, business correspondence and procedures manual
- Ability to effectively present information and respond to questions from groups of managers, employees, and customers
Benefits
- competitive compensation & benefits package
- career development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementreportingprocess improvementSOP developmentpolicy implementationmilestone trackingrisk managementbusiness correspondencedata analysispresentation creation
Soft skills
detail orientedprocess drivenstrong communicationstrong planningexcellent organizational skillsinterpersonal skillsability to work in fast-paced environmentability to manage multiple projectsanalytical skillspresentation skills
Certifications
Bachelor’s degree in Business ManagementBachelor’s degree in Hospitality