Program Manager – Workforce Management
Rover.com
full-time
Posted on:
Location Type: Hybrid
Location: Seattle • Washington • United States
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Salary
💰 $91,485 - $117,902 per year
About the role
- Develop & maintain long-term forecasting models, capacity planning and short term forecasting with high level of accuracy
- Create staffing forecast and schedules on a monthly basis in order to deliver optimized monthly schedules to operations
- Develop narratives and regularly advise leaders of changes in the business and performance
- Constantly evaluate and challenge current WFM strategies to also contribute to global best practice for WFM
Requirements
- 5+ years of robust, relevant WFM experience in budgeting, forecasting, capacity planning, scheduling, real time management and performance analysis in EMEA markets
- You are a builder at heart, creating new capabilities within WFM practise
- You are a storyteller through data, simplifying complex topics in a succinct way for the leadership
- You are biased toward action, a great collaborator, and a master disambiguator
- You never stop pushing towards excellence and challenge the status quo
Benefits
- Competitive compensation
- 401k match
- Flexible PTO
- Competitive benefits package, including medical, dental, and vision insurance
- Commuter benefits
- Bring your dog to work (and unlimited puppy time)
- Pet benefits, including $1,000 toward bringing home a new dog or cat
- Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches semi-monthly
- Regular team activities performed in-person and virtually
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
forecasting modelscapacity planningstaffing forecastschedulingperformance analysisreal time managementbudgeting
Soft Skills
storytelling through datacollaborationdisambiguationpushing towards excellencechallenging the status quo