Provide individualized support to guests in identifying and pursuing their employment-related goals
Encourage self-sufficiency, responsibility, and independence
Collaborate with other Rosie’s Place programs to facilitate and coordinate on-site training workshops (computer literacy, interview skills, professional boundaries, emotional regulation)
Provide one-on-one support in writing resumes and cover letters tailored to career goals
Assist guests with job searches and online application processes and offer guidance throughout
Maintain contact with employed guests to offer ongoing support and resources for job retention
Provide information and supported referrals to specialized external job training and career development programs
Share information and connect guests with additional on-site support services and partner organizations
Maintain an up-to-date knowledge of local employment resources and actively participate in community workforce development efforts
Plan and coordinate on-site employment resource events and tabling sessions
Accurately maintain guest records in Salesforce, ensuring thorough and timely data entry and uphold confidentiality
Attend weekly supervision sessions, regular program meetings, and monthly all-staff meetings
Provide respectful and dignified interventions during guest crises or emergencies
Perform other duties as assigned by the Director of Workforce Development
Requirements
Bilingual proficiency in Haitian Creole, Mandarin, Cantonese, Portuguese, Spanish, or Cape Verdean Creole is strongly preferred
Demonstrated commitment to social justice and alignment with the mission of Rosie’s Place
Minimum of 2 years’ experience in career counseling, preferably in a community-based or nonprofit setting
Solid understanding of career development theories and models, particularly as applied in community settings
Experience facilitating workshops and delivering training, especially with diverse and underserved populations
Bachelor’s degree in psychology, sociology, behavioral science, education, or a related field preferred
Strong communication, writing, and interpersonal skills, with the ability to collaborate effectively within a multidisciplinary team
Proficiency in computer applications, with the ability to quickly learn and adapt to new systems
Strong problem-solving abilities, sound judgment, and the capacity to remain calm and think clearly in high-pressure situations
Must be willing to work onsite during the work week; eligible for hybrid schedule but flexibility with days on-site is required
Must follow COVID-19 safety protocols: up to date with COVID vaccinations, undergo regular COVID testing and submit results; masks required on all Rosie’s Place properties
Benefits
Robust benefits package, including medical, dental and vision insurance
403(b) retirement plan
Pension contributions
Paid vacation
Hybrid work schedule / WFH Flexible
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
career counselingworkshop facilitationresume writingcover letter writingjob search assistancedata entrycareer development theoriescomputer literacyemotional regulationinterview skills
Soft skills
communicationinterpersonal skillsproblem-solvingcollaborationjudgmentcalmness under pressureself-sufficiency encouragementresponsibility promotionindependence encouragementcommitment to social justice