RoomPriceGenie

Product Manager

• Own and optimize the customer experience across the entire journey: lead generation to onboarding, retention, and upselling.
• Define and prioritise vision, roadmap, and KPIs; communicate rationale.
• Drive discovery via customer research, data analysis, and market insights to uncover unmet needs.
• Optimize acquisition & conversion funnels to increase trial-to-paid conversion and reduce drop-off.
• Design onboarding experiences to minimize friction and accelerate early value realization.
• Identify opportunities to boost engagement and reduce churn; enhance support with AI-driven features like Genie AI Assistant.
• Build experiences to identify and surface upsell opportunities.
• Partner with engineers, designers, and researchers to define, validate, and deliver strategy.
• Work with commercial teams to align product signals with upsell and revenue growth.
• Align across sales, Customer Success, support, and Leadership to ensure consistent, scalable customer journey.

Senior Product Manager – Customer Journey

Marketing

• About RoomPriceGenie: Founded in 2017, RoomPriceGenie helps hoteliers set optimal pricing using an algorithm that analyses hotel and market data to recommend pricing strategies.
• Role: Field Marketing Manager for North America acting as strategic partner to the Commercial Director, shaping regional strategy and connecting global campaigns with local needs.
• Responsibilities: Co-develop regional marketing plans; lead and execute North American campaigns; plan, manage, and execute trade shows, partner activations, roadshows, and local events.
• Responsibilities (cont): Own event logistics end-to-end, vendor negotiations, post-event lead management and reporting; align with North American Commercial team to accelerate pipeline; track campaign performance and ROI; support regional marketing budget management.
• Brand & SWAG: Curate branded experiences and ensure regional assets/tools support sales and customer engagement.