Romeu

Customer Support

• Coordinate shipments (imports/exports) and ensure deadlines are met.
• Supervise multimodal transport processes (maritime, air, and road).
• Monitor logistics documentation (BL, AWB, certificates, invoices, packing lists).
• Resolve operational incidents (delays, damage, lack of space, customs holds).
• Invoicing.
• Work closely with logistics, operations and commercial teams.
• Ensure customer requirements are reflected in internal processes.

Customer Service