Rolling Suds

Operations Services Coordinator

Rolling Suds

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $45,000 - $55,000 per year

About the role

  • Administer key franchise systems including, but not limited to Workiz and SharePoint
  • Manage user access, permissions, and account setup
  • Coordinate with system vendors on updates, escalations, or outages
  • Own full triage of incoming support tickets from franchisees or internal staff
  • Manage user setup and access (email, SharePoint, Microsoft, etc.) with the managed service provider (MSP)
  • Manage the SVP’s calendar, internal and external meeting scheduling
  • Maintain internal documentation for system use and departmental SOPs

Requirements

  • 2–4 years of experience in technical support, operations coordination, or executive assistance
  • Familiarity with CRM systems (Workiz), marketing tools, SharePoint, and Microsoft 365
  • Strong task tracking, problem-solving, and multi-tasking ability
  • Excellent communication and organizational skills
  • Experience working cross-functionally and handling confidential information with discretion
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical supportoperations coordinationuser access managementaccount setuptask trackingproblem-solvingmulti-tasking
Soft Skills
communicationorganizational skillsdiscretion