ROI Hunter

IT Technician

ROI Hunter

full-time

Posted on:

Location Type: Hybrid

Location: Brno • Czech

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Tech Stack

CloudDNSMacOS

About the role

  • Supporting internal users via tickets, chat, email, and calls
  • Setting up new starters with hardware, accounts, and access
  • Managing user accounts and permissions securely
  • Troubleshooting laptops, desktops, peripherals, networking, and software
  • Supporting Windows, macOS, and Google Workspace environments
  • Helping with asset management and hardware lifecycle
  • Participating in IT projects (e.g., server → cloud migrations)
  • Collaborating daily with a global IT team across time zones

Requirements

  • 2–4 years of experience in IT support / helpdesk / internal IT
  • Comfortable supporting both Windows and macOS
  • Understand IT basics like Wi-Fi, VPNs, DNS, and access management
  • Explain technical issues in a calm, human way
  • Fluent speaker of the English language (B2)
Benefits
  • 25 days of holiday
  • 3 paid sick days per year
  • Occasional work from home
  • Multisport card contribution
  • Free massage or physiotherapy appointment once per month
  • Company-wide education budget for your development
  • Company and team events (online & offline)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IT supporthelpdesktroubleshootingasset managementhardware lifecycleWindowsmacOSGoogle WorkspaceVPNsDNS
Soft Skills
communicationcollaborationproblem-solvingcalm explanation