Rockwell Automation

Consultant

• Partner with the sales team in promoting the product range to existing and new customers; update customers on new products and technology, as related to their industry and application.
• Participate in trade shows, seminars and similar marketing activities; offer demonstrations to customers.
• Support market access (distributors and system integrators) in conveying the value of our products and technology; support the launch of new products to the sales teams and channel.
• Validate and resolve product compatibility issues within architectural solutions and provide guidance to customers.
• Use your domain expertise as resource for internal partners and to advise customers on our products, solutions and services.
• Analyze competitive products, have knowledge of competitor's strategies, and further define competitive differentiators.
• Understand business models, organization and go to market strategy, and leverage where appropriate.

Technology Consultant, VFD

Full-stack Engineer

• Gather and document feature requirements; contribute to architecture and system design.
• Estimate and plan designs considering trade-offs in speed, cost, and reliability.
• Develop, document, and maintain code following established processes.
• Create and automate unit and functional tests; debug and resolve issues.
• Integrate components and subsystems into complete solutions.
• Participate in design/code/test reviews and ensure quality standards.
• Provide technical leadership for small to mid-sized teams and mentor peers.
• Maintain software subsystems and deliver accurate work estimates and status updates.
• Stay current with emerging technologies; research and propose innovative solutions.
• Drive improvements in development practices, tools, and methodologies.
• Communicate design concepts clearly and learn complex control system principles.

Senior System Software Engineer

Sales

• Lead root cause analyses and facilitate cross-functional workshops to address Sales Support process challenges
• Champion and implement process improvement projects using Lean, Six Sigma, or Agile frameworks
• Serve as the primary resource for Sales Support teams seeking guidance on continuous improvement tools and best practices
• Collaborate with regional and global Sales Support teams to communicate and drive improvements
• Enroll in and complete Yellow Belt on Demand Workday training modules; pursue further certification through Kaizen workshops and project delivery
• Document and track improvement actions in the project database; review and certify completed projects with designated Champions
• Support ongoing training and knowledge sharing to maintain expertise in continuous improvement

Continuous Improvement Specialist – Sales Support

Program Manager

• You will be our communications expert on the Global Sales & Marketing Engagement team and report to the Engagement Center of Excellence (CoE) Leader, to ensure we are shaping our global employees' experience.
• You will be a creator of high-quality content, across all internal digital channels.
• You will be an important voice for employee engagement, our priorities and communications strategy to best support for our employees.
• You're curious and need to know if what we're doing works.
• You will support the messaging to our key initiatives across the region and build a network to stay close to employee feedback.
• This role crafts and distributes clear, consistent information across all channels, ensuring alignment with strategic goals and fostering employee engagement and voice of the leader.

Regional Sales Engagement Program Manager – EMEA

Software Engineer

• Work & learn about Industrial Automation Projects using Rockwell Automation Products & Software
• Receive Soft Skills & Technical Training through eLearning, Virtual / Classroom trainings
• Assigned to projects under the direction of an experienced Project/Service Lead or Senior Engineer
• Involved in various stages of projects, starting from design, specification, programming, simulation, and testing of automation systems
• Intern gains knowledge on Industry overview, various functions and business units of Rockwell Automation

LCS Engineering Intern

• Intern will work with Life Cycle Services Business Unit
• Intern will be involved in various stages of a projects, starting from its design, specification, programming, simulation, and testing, of automation systems
• Preparing Bill of Material (BOM)
• PLC Logic Programming (Logix Platform)
• HMI Screen Development and Programming (FT View)
• Understanding networks & configure network communication
• Simulation of Programs
• Factory Acceptance Test (FAT)
• Project Readout and presentation
• Opportunity to interact with senior leadership in the organization

Engineering Intern

Engineer

• Actively engage and demonstrate learning attitude in the first 1-year training program
• Leverage trainings and job rotation opportunities, by developing and demonstrating your capabilities in the rotation program
• Visit manufacturing industries to delivery projects or services
• Develop & Delivery Digital Transformation solutions to manufacturing industries
• Cybersecurity & Network solutions to industries for secure & sustainable operations
• Automation products & software project programming and commissioning
• Automation products & software services including troubleshooting and maintenance
• Automation / MES Project Design & Development

Engineer in Training

• Actively engage and demonstrate learning attitude in the first 1-year training program
• Leverage trainings and job rotation opportunities, by developing and demonstrating your capabilities in the rotation program
• After the 1-year training program, you will choose any of the following functions as your career path & gets placed in that function
• Support manufacturing industries in their innovate, Design, Operate & Maintain lifecycle phases.
• Visit to manufacturing industries to delivery projects or services
• Develop & Delivery Digital Transformation solution to manufacturing industries
• Cybersecurity & Network solutions to industries for secure & sustainable operations
• Automation products & software project programming and commissioning
• Automation products & software services including troubleshooting and maintenance
• Automation / MES Project Design & Development

• Lead customer engagements to position modernization, and lifecycle service solutions.
• Partner with account managers or serve as the primary customer contact when no direct manager is assigned.
• Drive top-line orders by coordinating Contracts, Projects, Application Consultants, Proposal Specialists, and other internal resources.
• Apply a project management mindset to ensure proposals, contracts, and delivery align with customer expectations.
• Develop and execute win strategies for assigned accounts and opportunities.
• Build strong relationships across industries including Automotive, Consumer Goods, Food & Beverage, Power, Pulp & Paper, and more.

Lifecycle Services Sales Specialist

Customer Support

• Provide CRM data quality support and maintenance to the Sales team.
• Provide first level support to the Sales team with internal RA processes and tools.
• Assist the Sales team with customer queries, including signposting to the correct department.
• Assist in reducing the administrative burden on Sales team.
• Assist in providing a great experience for customers.
• Good experience and understanding of Rockwell products, processes and tools.
• Keeps skills and knowledge in all areas (organizational, technical, and commercial) up to date.
• Provide continuing liaison with sales forces, internal departments within matrix structure, customers, and distribution channels.
• Provides information to support effective management of the business.
• Demonstrates behavior in accordance with Rockwell Automation values.
• Acts with highest integrity in all areas.
• Independent working behavior.
• Flexibility

Sales Support Representative

• Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging systems.
• Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software.
• Reports design, reliability and maintenance problems or bugs to design engineering/software engineering.
• May be involved in customer installation and training.
• Provides support to customer/users where the product is highly technical or sophisticated in nature.
• The Technical Support Engineer will work with customers to resolve their application and product issues, which will allow the customer to maintain or improve their automation system.

Engineer – Remote Support

Technical Account Manager

• Be a single point of contact for customer engagement and escalation within Rockwell Automation with assigned accounts with a high level of complexity.
• Establish a working relationship with assigned customer account, focused on transactional issue management considering customer objectives and roadmap.
• Ensure customer satisfaction by coordinating resources in Managed Service & Support, Development, Customer Success, Professional Services, Product Management, and Sales, and to rapidly address the action plan for assigned accounts.
• Identify renewal risk for premium services and communicates within the account team and to the Customer Success chain.
• Report the Support Services value delivered.
• Bring management visibility to the customer experience.
• Develop and maintain a prioritized "Issue List" and "Action Plan" to resolve a series of escalated issues.
• Hold regular (bi-weekly/monthly/quarterly) scheduled calls with assigned customer accounts to provide guidance and advice on forward-looking plans, and understand and provides a status of current technical issues.
• Educate and promote best practices for using RA/Plex Support Services based on assigned customer s unique experiences and challenges.
• Maintain an awareness of the customer's unique implementations and project milestones and provide that knowledge to other resources throughout RA/Plex.
• Report to senior management to provide insight into the current state of the customer relationship with assigned accounts.
• Follow escalation process where needed to drive the resolution of critical issues.

• Provide technical support by troubleshooting and solving customer issues by phone, chat, and email.
• Manage customer interactions by: Set expectations with customers, Capture the customer issue/troubleshooting steps/resolution, Execute the Knowledge-Centered Support (KCS) process, and Follow up with customer(s) in a timely manner.
• Be a liaison to the customer for multiple product families and various types of customer inquiries.
• Achieve customer satisfaction as measured by feedback surveys.
• Support our area of Automation and share knowledge with other engineers.
• Update and author Technical Notes and other documentation with solutions to commonly experienced problems, installation practices that create problems, and how-to guides to improve customer satisfaction and acceptance.

Engineer, Remote Support

Account Executive

• Achieve Rockwell Automation PLEX sales targets, and meet business revenue plans for software solutions using a discipline sales process within targeted accounts.
• Directly responsible for meeting and exceeding quota by actively finding, developing and bringing opportunities to closure while working with the broader matrixed Rockwell Automation sales teams.
• Assist in the development of project scope and ROI analysis.
• Utilize value selling techniques to quantify project ROI and structure commercial deals accordingly.
• Leverage selling resources (Technical Consultants, Product Mgmt and Industry experts) as a part of your overall sales strategy.
• Serve as the primary liaison between customers, regional sales team members and Rockwell Automation Information Software to ensure efficient and effective communications and information flow from sales and pipeline development activities.
• Effectively translate technical terms into everyday language and properly manage expectations, both internally and externally.
• Provide formal regular status reports to sales management which include forecast, pipeline and activity summary information.
• Monitor & report revenue and pipeline results weekly via CRM tool for assigned Verticals or Geographies to ensure performance goals are met.
• Develop strong business & financial knowledge of the PLEX offering and its impact on potential business.
• Demonstrate understanding of Manufacturing Software and other emerging technology trends and their impact on business decisions in assigned Vertical or geography and clearly communicate this knowledge to extended sales teams.

Enterprise Software Solution Sales Executive

• Contribute to the development and maintenance of scalable micro-services.
• Collaborate with senior developers and teammates on design discussions, code reviews, and deployment processes.
• Write clean, maintainable, and testable code under guidance from senior team members.
• Perform independent research to understand new tools, frameworks, and patterns.
• Participate in daily stand-ups, sprint planning, and retrospectives.
• Help integrate micro-services with frontend applications and other backend systems.
• Support testing, debugging, and troubleshooting of services in development and production.

Technology Consultant, VFD

Senior System Software Engineer

Continuous Improvement Specialist – Sales Support

Regional Sales Engagement Program Manager – EMEA

LCS Engineering Intern

Engineering Intern

Engineer in Training

Engineer in Training

Lifecycle Services Sales Specialist

Sales Support Representative

Engineer – Remote Support

Technical Account Manager

Engineer, Remote Support

Enterprise Software Solution Sales Executive

Software Developer