PSA Product Engineer
Rockwell Automation
Product Engineer
Rockwell Automation
full-time
Posted on:
Location Type: Hybrid
Location: Bogota • 🇨🇴 Colombia
Visit company websiteJob Level
SeniorLead
Tech Stack
AWSAzureCloudERPITSMJavaOraclePythonShell ScriptingSOAPSQL
About the role
- Perform daily administration of the IFS ERP system (IFS 7.5), including user management, security configuration (Configuring permissions, roles), performance monitoring, tuning, and troubleshooting.
- Manage IFS environments (Development, Test, Production), including patching, maintenance, cloning, and backups/recovery coordination.
- Manage Application, Web, Print and Database Servers including SSL certificate renewals and fine tuning of server resources.
- Provide L2/L3 technical support for IFS application, diagnosing and resolving complex technical issues related to system performance, configuration, and integrations.
- Communicate with IFS support and third-party vendors for issue resolution.
- Monitor system health, logs, background and batch jobs, IFS connect transactions identifying and addressing potential problems.
- Configure and customize IFS modules according to our requirements using standard IFS tools (e.g., Custom Objects, Custom Events, Custom Menus, Profiles, Roles).
- Analyze our requirements and translate them into technical specifications for configuration or minor development tasks.
- Maintain IFS reports and data extraction processes.
- Design, test, deploy, and maintain integration between IFS and other enterprise ERP, HR, IAM systems.
- Use MuleSoft as an integration platform for connecting IFS with other applications.
- Develop SOAP-based web services in Java using IFS Developer Studio and other standard IFS integration technologies (e.g., IFS Connect, REST APIs).
- Participate in the planning IFS 75/ Cloud installations, upgrades, and patch deployments across multiple environments.
- Support global deployment projects, including environment setup, data migration tasks, and post-go-live support for international sites.
- Create comprehensive technical documentation for system configurations, integrations and processes.
- Participate in SAFe Agile ceremonies, including PI Planning, Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
Requirements
- Bachelor's degree in information technology, Computer Science, Business Administration, or a related field.
- SAFe Agilist (SA) or other SAFe certifications.
- Minimum 10+ years of hands-on experience in development, administration, configuration, and support of IFS Applications 7.5 or 8.
- Experience with a technical understanding of IFS Cloud.
- Experience participating in IFS installation, upgrades, and patch management.
- Experience supporting global IFS deployments in a multi-site, international environment.
- Proficiency in SQL and PL/SQL, within an Oracle database context (common for IFS).
- Experience with specific IFS modules (e.g., Finance, Supply Chain, Manufacturing, Projects, and HCM).
- Experience with IFS reporting tools (e.g., IFS Business Reporter, Crystal Reports) or BI tools (e.g., Power BI) connected to IFS.
- Experience migrating from IFS 7.5 to IFS Cloud.
- Experience with scripting languages (e.g., Shell scripting, Python).
- Familiarity with cloud platforms (Azure, AWS).
- ITIL certification or familiarity with IT Service Management frameworks.
- Project management experience.
Benefits
- Comprehensive mindfulness programs with a premium membership to Calm
- Volunteer Paid Time off available after 6 months of employment for eligible employees
- Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
- Employee Assistance Program
- Personalized wellbeing programs through our OnTrack program
- On-demand digital course library for professional development... and other local benefits!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
IFS ERP 7.5IFS CloudSQLPL/SQLJavaSOAPREST APIsMuleSoftShell scriptingPython
Soft skills
technical supportcommunicationproblem-solvingdocumentationproject managementcollaborationplanninganalysistroubleshootingadaptability
Certifications
Bachelor's degreeSAFe Agilist (SA)ITIL certification