Rockwell Automation

Sales Support Representative

Rockwell Automation

full-time

Posted on:

Location Type: Hybrid

Location: Chelmsford • Massachusetts • North Carolina • United States

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Tech Stack

ERPTableau

About the role

  • Provide guidance, assistance and support to sellers to optimize their time spent engaging with customers and reduce the time dedicated to internal tasks.
  • Coordination - partnering with teams such as Customer Care to help expedite and resolve critical sales-related issues affecting customers.
  • Support - guiding sellers to the appropriate internal resources within RA, streamlining inquiries to ensure efficient access to processes, tools, or contacts.
  • Navigation - providing support to sellers on specialized, high-context tasks related to internal processes and tools that are outside of seller's core responsibilities.

Requirements

  • High school diploma or equivalent
  • Legal authorization to work in the U.S.
  • 2 or more years of experience in operations support
  • Experience with ERP and CRM applications - Salesforce, SAP
  • Experience with analytics or reporting software - PowerBI, Tableau, Qlik
Benefits
  • Health Insurance including Medical, Dental and Vision
  • 401k
  • Paid Time off
  • Parental and Caregiver Leave
  • Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
operations supportanalyticsreporting software
Soft Skills
guidanceassistancesupportcoordination