Rockwell Automation

Senior Controls Engineer, Field Support

Rockwell Automation

full-time

Posted on:

Location Type: Remote

Location: Oregon • Washington • United States

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Salary

💰 $84,560 - $126,840 per year

Job Level

Senior

About the role

  • Build customer relations and apply technical expertise to on-site projects
  • Oversee field service deliverables, establish operational quality and assure customer satisfaction
  • Provide customer support by performing on-site installation services
  • Oversee diagnosis, troubleshooting, service, and repair of complex equipment and systems
  • Approve operational quality of system equipment
  • Instruct customers in operation and maintenance of the system
  • Serve as company liaison with customers on administrative and technical matters
  • Report to the Territory Services Manager and work onsite in Seattle, WA and across the Seattle territory
  • Perform project management functions, including needs identification, scheduling, tracking, and reporting
  • Support installation, startup, maintenance, and operation of automation control systems and related software applications
  • Participate in establishing, measuring, and achieving customer satisfaction metrics
  • Develop documentation including validation project plans and standard operating procedures

Requirements

  • Bachelor's Degree
  • Legal authorization to work in the U.S.
  • 5+ years of related experience
  • Experience in industrial automation in Mining, Pharmaceutical, Food & Beverage, Metals, Water/Wastewater, Oil and Gas, or others
  • PLC programming experience, using RSLogix 5, 500, 5000, and FactoryTalk Studio software
  • Studio5000, ControlLogix, CompactLogix
  • Ethernet/IP, Stratix Switches
  • Servo/Motion control
  • Low Voltage PowerFlex Drives or Medium Voltage Drives products or applications
  • Multiple networks, including EtherNet, ControlNet, and DeviceNet
Benefits
  • Health Insurance including Medical, Dental and Vision
  • 401k
  • Paid Time off
  • Parental and Caregiver Leave
  • Flexible Work Schedule
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
PLC programmingRSLogix 5RSLogix 500RSLogix 5000FactoryTalk StudioStudio5000ControlLogixCompactLogixEthernet/IPServo/Motion control
Soft Skills
customer relationstroubleshootingproject managementcustomer supportcommunicationoperational quality assuranceinstructionliaisonneeds identificationreporting
Certifications
Bachelor's Degreelegal authorization to work in the U.S.