
Operations Associate
Rockstar
full-time
Posted on:
Location Type: Remote
Location: Philippines
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About the role
- Manage day-to-day recruiting operations across multiple roles and client accounts
- Send customized outreach and follow-up emails to candidates using structured templates
- Respond to candidate inquiries with professionalism, clarity, and empathy
- Track candidate scheduling, reschedules, and confirmations to keep processes on track
- Coordinate and monitor email campaigns and candidate communications for accuracy and timeliness
- Maintain clean, accurate candidate records in internal systems and databases
- Support internal team requests, including creating candidate evaluation forms and handling ad-hoc operational tasks
- Flag bugs, system issues, or process gaps that impact recruiting efficiency
- Provide feedback on tools, templates, and workflows to help improve how the team operates
Requirements
- 0–4 years of experience in recruiting, HR, operations, administration, or a business environment
- Excellent written English and confidence communicating with candidates and internal teams
- Highly organized with strong attention to detail — you follow through and keep things moving
- Growth-minded and coachable — open to feedback and eager to learn
- Proactive problem-solver who notices inefficiencies and suggests improvements
- Comfortable working during U.S. business hours (EST overlap required)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
professionalismclarityempathyhighly organizedattention to detailgrowth-mindedcoachableproactive problem-solvercommunicationfeedback